Get to Know Us::
It’s fun to work in a company where people truly believe in what they’re doing!
At BlackLine, we’re committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark::
As a Learning Experience Designer, (Customer Trainer) you will leverage your portfolio of digital learning products that have solved real business and customer problems. Your focus will be to create product-focused, innovative learning solutions for our customers and partners.
You will apply your experience in instructional design, adult learning, and digital learning tools to create content through all project phases: planning, design, development, and delivery.
In our fast-paced environment, you must be comfortable working on multiple projects across various stakeholder groups.

You’ll Get To::

• Build various product training and certification content, such as eLearning courses, videos, vILT/ILT, voice-overs, simulations, facilitator/participant activity guides, exams/assessments, and job aids, following provided course plans
• Work with stakeholders and subject matter experts to complete course build
• Collaborate with technical subject matter experts to ensure content accuracy
• Follow and maintain formal project plans and tracking systems for each project in development and adhere to deadlines, including managing your projects from concept to release in conjunction with Training Leadership
• Demonstrate a high level of writing, editing, proofreading, and formatting training materials
• Ensure the final project deliverables are of the highest quality and positively impact learning outcomes
• Review existing courses for relevancy, quality, and consistency and work with subject matter experts to implement revisions or updates as appropriate
• Share instructional design ideas with team members
• Contribute to developing and implementing new models and design templates, ensuring the best experience for the learner
• Monitor industry trends and present recommendations for on-demand education, including topics of interest and delivery methods
• Represent the Training team at key customer events, including user conferences, etc
• On occasion, deliver content (across multiple product lines) to different audiences via classroom (public, onsite), virtual classroom, and recorded formats
• Other duties as assigned
• Provide limited supervision to others through motivation, direction, review and feedback of assigned tasks

What You’ll Bring::
Years of Experience in Related Field: At least 3 years of experience in technical instructional design and evaluation or delivering technical training virtually and onsite in a corporate environment
Education: Bachelor’s degree or the equivalent work experience

TECHNICAL/SPECIALIZED KNOWLEDGE, SKILLS, AND ABILITIES:

• Experience using tools such as Articulate, Camtasia, Captivate, Microsoft PowerPoint to develop content
• General understanding of adult learning theory
• Experience delivering virtual training with MS Teams, WebEx, or similar applications

Please refer the Job description for details