Company Description
We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.
Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.
Job Description
Are you passionate about blending technology with unforgettable hospitality experiences? Join Accor’s dynamic Hospitality Tech team and play a pivotal role in revolutionizing how hotels operate and serve their guests.
As a Customer Technology & Solutions Advisor, you’ll be the go-to expert for hotels and partners within your scope.

• Be the point of contact for IT and technology interactions with hotels and Partners
• Create a continuous relationship of trust with your partners (BRM on site, hotel visits, telephone follow-up)
• Manage and keep up to date Tech inventory of the portfolio (partner, IT equipment, third party provider, installed interfaces, key contacts)
• Formalize an investment and delivery plan for your hotel portfolio in line with the Global