Customer Transformation - Executive Director at pwc
Auckland, Auckland, New Zealand -
Full Time


Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer-Centric Solutions, Strategic Vision, Thought Leadership, Agility, Risk Management, Accountability, Business Knowledge, Innovation, Integrity, Team Leadership, Client Needs Analysis, Customer Experience Enhancement, Stakeholder Engagement, Complex Problem Solving, Consulting Services, Relationship Building, Performance Influence

Industry

Professional Services

Description
Management Level Managing Director Job Description & Summary At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. As a customer consulting generalist at PwC, you will join other individuals who possess a broad range of skills and experience in customer consulting. You will analyse client needs, provide consulting services across different customer-related areas, and offer guidance and support to help clients develop and implement effective strategies to enhance their customer experience, drive business growth, and improve overall customer satisfaction. You bring a wealth of business knowledge, innovation, and insight to create distinctive value for our clients, people and other stakeholders. You set the strategic vision and maintain your integrity while navigating complex tradeoffs to deliver meaningful outcomes. As a steward of the PwC brand, you forge genuine, trust-based relationships, convening diverse teams to address complex challenges. You are the embodiment of PwC's values and purpose, leading by example, you develop and sponsor the next generation of leaders. With every interaction you leave a lasting impression. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Generate and share a strategic vision that others can aspire and commit to. Exemplify the desired skills, behaviours, and values to influence the performance of others. Anticipate the impact of future technology; upskilling self and others to maintain relevance. Pioneer thought leadership that enhances the Firm's position in the marketplace. Champion agility and adaptability as the market changes. Mitigate evolving risks, role modeling appropriate risk taking. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Demonstrate and drive accountability across the team for quality and technical expertise. Travel Requirements Up to 20% Available for Work Visa Sponsorship? No Job Posting End Date Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.

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Responsibilities
The Executive Director will lead customer consulting initiatives, analyzing client needs and developing customer-centric solutions. They will guide clients in enhancing their customer experience and driving business growth.
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