Customer Value Insight Executive at Experian

Nottingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Content Development, Stakeholder Engagement, Approvals Management, Awards Calendar Management, Award Submissions, Insight Collation, Customer Research, Value-led Storytelling, Marketing Strategies, Testimonial Collection, Marketing Collateral, Customer Value Narratives, Organizational Skills, Communication

Industry

Information Services

Description

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Why this role is important to us The Customer Value Office focuses on delivering the best value for our customers and supporting our B2B business. This role is central to that mission—ensuring execution of insight‑driven content, customer advocacy materials, and recognition programmes that elevate our market credibility and strengthen how we communicate customer value. This role is reporting into our Head of Product Marketing Work that matters – What you'll be doing Coordinating the end‑to‑end delivery of case studies, including content development, stakeholder engagement, and approvals. Managing the customer awards calendar and executing high‑quality product and proposition award submissions. Supporting the collation and organisation of insights from user groups and customer research to inform value‑led storytelling and marketing strategies. Collecting testimonials and integrating them into impactful marketing collateral and customer value narratives. Contributing to the Customer Value Office by helping transform insight into stories that resonate with customers and internal stakeholders. Qualifications Experience supporting marketing content, customer advocacy, or insight‑driven communications Strong organisational skills and the ability to juggle multiple priorities Confident communicator with a collaborative working style Preferably educated to degree level in Marketing, Communications, or a related field Additional Information Hybrid - 40% office based working (either Nottingham or London) Great compensation package and discretionary bonus plan Core benefits include pension, BUPA healthcare and more 25 days annual leave plus bank holidays Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Internal Grade F/EB10 #LI-RN1 #LI-Hybrid Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Employee Status: Regular Role Type: Hybrid Department: Marketing and Communications Schedule: Full Time

Responsibilities

This role coordinates the end-to-end delivery of case studies, managing content development, stakeholder engagement, and approvals, while also executing high-quality product and proposition award submissions. Additionally, the executive supports the organization of insights from user groups and research to inform value-led storytelling and marketing strategies.