Customer Value Representative at PatientNow

, , United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Marketing, Communication, Problem Solving, Teamwork, Adaptability, Business Ethics, Continuous Learning, Organizational Skills, IT Fluency, Project Management, Negotiation, Customer Relationship Management, Research, Proposal Development, Meeting Coordination

Industry

Software Development

Description

Position Summary: The Customer Value Representative is directly responsible for helping the organization obtain better brand recognition and financial growth through the existing customer base. Upsell representatives play a crucial role in the success of an organization. These professionals generate sales within our existing customer base, negotiate client pricing, and forecast sales revenue, all to support one of the most important responsibilities — helping organizations maximize their profits. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Contacting existing customers to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching existing customers to find new opportunities. Increasing the value of current customers. Finding and developing new opportunities and improving sales. Attending conferences, meetings, and industry events. Developing quotes and proposals for clients. Competencies: To perform the job successfully, an individual should demonstrate the following. Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals. Business Ethics – Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethically. Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills. Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations. Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests. Education/Experience: Bachelor’s degree in business, marketing or related field. Experience in sales, marketing or related field. Strong communication skills and IT fluency. Ability to manage complex projects and multi-task. Excellent organizational skills. Ability to flourish with minimal guidance, be proactive, and handle uncertainty. Proficient in Word, Excel, Outlook, and PowerPoint. Comfortable using a computer for various tasks. Supervisory Responsibilities: This position does not have supervisory responsibilities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit at a desk and work on a computer for prolonged periods. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Note: PatientNow jobs are listed on our careers page patientnow.com/careers and select job boards. We will never ask for payment or sensitive info. Official emails come from @patientnow.com or mail@ats.rippling.com

Responsibilities

The Customer Value Representative is responsible for generating sales within the existing customer base and maximizing profits for the organization. This includes contacting customers, planning marketing initiatives, and developing quotes and proposals.