REQUIRED SKILLS AND EXPERIENCE:

• Minimum of 2 years’ experience working within an office/customer service environment
• High level of competence of Word, Excel and Outlook
• Excellent telephone manner and communication skills
• Be able to write letters/emails
• A keen eye for detail and the ability to multi-task
• Time management and organisational skills
  Interested candidates should apply via email to Helen Borking, providing a full covering letter accompanied by an up-to-date CV, to include details of any notice period.
  Job Type: Permanent
  Pay: £12.00 per hour

Benefits:

• On-site parking

Ability to commute/relocate:

• Lytham St Annes, FY8 3HE: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Experience:

• Office: 2 years (required)

Work Location: In person
Reference ID: Customers Services/Office Clerk 02/2

• Accurately inputting orders and invoices
• Using Sage 50 Professional for day to day duties
• Dealing with telephone calls and customer queries in a timely and professional manner
• Taking orders from customers over the telephone, via email and downloading orders from our internet sites
• Preparing despatch information and shipping labels
• Sending samples to customers
• Producing batch card information and liaising with our factory and warehouse
• Placing purchase orders with suppliers
• Checking supplier and carrier invoices for payment
• Organising and filing paperwork
• Other general admin/office duties including filing, as required
  The ideal applicant should have a minimum of 2 years’ experience of working within a busy office/ customer service environment, must have good computer skills and have a high level of competence of Word, Excel and Outlook. You should also have an excellent telephone manner and communications skills and can demonstrate you are reliable and have a good attention to detail.
  Pay will be £12.00 per hour, rising to £12.50 per hour from 1st April 2025
  Hours of work: 34-36 hours per week over 4 days. Monday to Thursday 7:30am (or 8:00am if required) to 5:00pm – 30 minutes lunchtime. WE ARE CLOSED FRIDAYS.
  Job Type: Permanent position over 4 days
  Benefits: On-site parking, reduced working week