Customized Employment Specialist at Open Door Social Services Society

Edmonton, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

35.51

Posted On

18 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Discovery Assessments, Customized Employment, Job Coaching, Case Management, Trauma-Informed Practice, Motivational Interviewing, Conflict Resolution, Client Assessment, Employment Counselling, Report Writing, Time Management, Interpersonal Communication

Industry

Human Resources Services

Description

Open Door Group (ODG), a mission-driven non-profit organization serving communities across British Columbia and Alberta, is seeking a Customized Employment Specialist to join our Edmonton team! Wage: $33.49 to $35.51 per hour Status: Full-Time, Permanent Hours of Work: 36 Hours per week Location: The primary work location is Open Door Group Edmonton Employment Centre at Suite 500, 10150 - 100 Street NW, Edmonton. Anticipated Number of positions: 2 The Customized Employment Specialist is dedicated to supporting individuals who face significant challenges entering the traditional workforce. This role focuses on guiding clients with disabilities, complex needs or multiple barriers to successfully access and maintain community-based employment. By conducting comprehensive Discovery assessments, this role develops and implements individualized employment plans and collaborates with employers to carve or create unique work opportunities customized to a client’s ideal conditions of employment. This role is delivered out in the community using non-traditional employment approaches. Customized Employment is an individualized and flexible approach that personalizes the relationship between job seekers and employers to benefit both parties. The Customized Employment Specialist supports clients through completion of the customized employment discovery process by interviewing and observing clients to identify their strengths, interests and employment barriers, obtaining required information from a variety of sources such as families and care providers. Based on the client Discovery and Employment Profile, the Customized Employment Specialist collaborates with employers to carve or create Customized Employment opportunities to align with the client's ideal conditions of employment or explores Self-Employment options, where most appropriate, to meet the client's unique needs and abilities. Your day will be spent engaging with clients in their community, conducting Discovery Assessments to assess their skills, interests and preferences, collaborating with employers to negotiate job placements, and providing job coaching to clients on worksites. For a full overview of responsibilities, please see the complete job description available on our careers page: Careers at Open Door Group [https://www.opendoorgroup.org/about-us/careers-at-open-door-group] Why Open Door Group? Champion of Great Workplaces ODG proudly holds the title of one of Canada's Certified Great Places to Work, fostering a culture of compassion and authenticity. Join a team that values your unique contribution and believes in the boundless potential of every individual. Competitive Compensation and Benefits As a Certified Living Wage Employer, ODG is committed to offering more than just a job. Most new team members join at the start of the range, where you can contribute right away while continuing to grow. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility. ODG is committed to transparent, equitable, and competitive pay structures, reviewed regularly to ensure internal alignment and market relevance. Enjoy a comprehensive 100% employer-paid benefits package and an RRSP matching program. Your well-being matters, and we provide an Employee and Family Assistance Program to support you. Invest in your future with our professional development fund. Pursue courses, workshops, or certifications to enhance your skills and advance your career. Community Impact: Be part of an organization that goes beyond the conventional, providing tailored employment services to build strong workforce ecosystems and thriving communities. Your work will directly contribute to the social and economic well-being of the community. What you bring to the position: If you meet most of the qualifications and are passionate about this work, we encourage you to apply. We recognize that career paths are not always linear. Equivalent combinations of training and experience will be considered. Qualifications: * Diploma in Social Sciences or a relevant discipline. * Recent, related experience of two (2) years facilitating discovery assessments and providing customized employment services. * Experience working with persons with complex needs (may include substance use, severe mental health conditions, complex disabilities or health issues or unstable housing). * Experience maintaining written client records, with strong attention to detail and accuracy. Additional Qualifications: * Non-Violent Crisis Intervention Training (can be acquired after hire). * Mental Health First Aid Training (can be acquired after hire). * Motivational Interviewing Training and Certification considered an asset. * Trauma-Informed Practice Training and Certification considered an asset. * CCDP Certification considered an asset * Valid Driver’s License and access to a personal vehicle during work hours, with ability to travel as required * Must maintain a satisfactory criminal record, including vulnerable sector check Customized Employment Skills * Ability to conduct comprehensive assessments, develop individualized service plans, and provide employment-related counselling and coaching. * Knowledge of trauma-informed and motivational interviewing strategies and practices. * Knowledge of employment barriers, job search strategies, and customized employment principles. Communication and Interpersonal Skills * Ability to foster positive relationships with individuals from diverse backgrounds, and with complex needs. Ability to observe, recognize, and respond appropriately to changes in clients. * Ability to resolve conflicts diplomatically and maintain composure under pressure. * Ability to write clear and comprehensive assessment reports, detailing findings and recommendations effectively. Case Management Skills * Ability to meet deadlines, manage a high-volume caseload, and work under pressure while maintaining quality, customer-centered service. * Time management skills combined with ability to prioritize, strong organizational skills and attention to detail necessary. Open Door Group values diversity and is committed to providing an inclusive work environment. We are looking for qualified individuals who represent, at all job levels, the diversity of the people we serve and encourage applications from Indigenous peoples, individuals of all genders and sexual orientation, origin and ethnic affiliations, disability, age, and religion. We strive to ensure an accessible experience for candidates. If you require an alternative method to submit your application, please contact us toll-free at 1 866 377 3670 and ask to speak with an HR representative, or you can email us at humanresources@opendoorgroup.org [humanresources@opendoorgroup.org]. Only shortlisted candidates will be contacted. Thank you for your interest in joining the Open Door Group team!

Responsibilities

The specialist conducts comprehensive Discovery assessments to identify client strengths and barriers to create customized employment opportunities. They collaborate with employers to carve unique roles and provide ongoing job coaching to clients within the community.