The Role
We are looking for a proactive and detail-oriented Customs Assistant to join our team. In this varied role, you will support customs clearance processes while also assisting with day-to-day freight forwarding operations. This is a great opportunity for someone looking to build a career in logistics with exposure to multiple areas of the business.

Key Responsibilities

• Prepare and process import/export customs declarations in line with HMRC and EU regulations.
• Ensure accurate use of commodity codes, Incoterms, and duty/VAT calculations.
• Liaise with customers, suppliers, and HMRC to resolve queries.
• Maintain accurate customs records and documentation.
• Support the operations team with bookings, job creation, and tracking shipments.
• Assist with preparing paperwork (CMR, GMR, transit docs, PODs, etc.).
• Provide general administrative and operational support to ensure smooth daily workflows.

Requirements

• Previous experience in customs, freight forwarding, or logistics (preferred but not essential – full training provided).
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Good communication skills, both written and verbal.
• IT literate (MS Office, email, TMS systems – training provided ).
• Willingness to learn and take on varied tasks across customs and operations.

What We Offer

• Competitive salary (depending on experience).
• Full training and ongoing career development.
• A friendly, supportive team environment.
• Exposure to both customs and general freight forwarding operations.
• Opportunity to grow within a fast-expanding logistics company.

Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year

Benefits:

• Company pension

Work Location: In perso

• Prepare and process import/export customs declarations in line with HMRC and EU regulations.
• Ensure accurate use of commodity codes, Incoterms, and duty/VAT calculations.
• Liaise with customers, suppliers, and HMRC to resolve queries.
• Maintain accurate customs records and documentation.
• Support the operations team with bookings, job creation, and tracking shipments.
• Assist with preparing paperwork (CMR, GMR, transit docs, PODs, etc.).
• Provide general administrative and operational support to ensure smooth daily workflows