Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA’s (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings
• Ensure all government and organizational policies are followed.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred. Data entry/keyboard experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments. Performs other or additional duties as assigned. Paid Training Provided.
HS Diploma or GED required. 6 months of brokerage or transportation experience and/or customer service experience preferred. MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.
Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills.
Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.
Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system. Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise. Paid Training Provided.
Preferred Qualifications: Location: This role is Hybrid for now with more full time/in office work required later based on company policy. Shift Information: 2nd shift, Monday through Friday 3:30pm to 11:30pm.
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: 14.98 - 23.75 USD Hourly

• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOP’s, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA’s (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings
• Ensure all government and organizational policies are followed