OUR MISSION

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they’re chances to grow, do what you love and build a career with us!
Job Description
Are you a strategic leader with a passion for trade compliance and team development? We’re looking for a Customs Brokerage Manager to lead our customs brokerage operations, ensure regulatory excellence, and inspire a high-performing team in a fast-paced, global environment.

Key Responsibilities

• Lead and develop a team of professionals, fostering a culture of accountability, collaboration, and continuous improvement.
• Conduct regular staff appraisals and one-on-one meetings in line with our company guidelines.
• Support team members in setting clear goals and tracking development progress.
• Oversee accurate classification for all shipments across all customers.
• Monitor and manage duty deferment usage and thresholds.
• Ensure smooth onboarding and transition of all new business accounts.
• Collaborate with account management and sales teams to support commercial activities.
• Partner with the Trade Compliance Manager to lead compliance training and awareness initiatives.
• Support internal audit processes and act as a key liaison with customs authorities.
• Manage and optimize customs systems and reporting tools.
• Provide strategic insights for customer reviews.
• Champion the implementation of new system changes and process enhancements.

Qualifications

• Lead and develop a team of professionals, fostering a culture of accountability, collaboration, and continuous improvement.
• Conduct regular staff appraisals and one-on-one meetings in line with our company guidelines.
• Support team members in setting clear goals and tracking development progress.
• Oversee accurate classification for all shipments across all customers.
• Monitor and manage duty deferment usage and thresholds.
• Ensure smooth onboarding and transition of all new business accounts.
• Collaborate with account management and sales teams to support commercial activities.
• Partner with the Trade Compliance Manager to lead compliance training and awareness initiatives.
• Support internal audit processes and act as a key liaison with customs authorities.
• Manage and optimize customs systems and reporting tools.
• Provide strategic insights for customer reviews.
• Champion the implementation of new system changes and process enhancements