Delivering Passion with Every Shipment!
Established in 2001, Apex Logistics International has become a top dependable solution for those seeking expertise in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries across six continents, 42 offices, 2,500+ dedicated employees, and consistent, dependable services, Apex continues to grow rapidly and deliver passion worldwide. In 2021, Apex joined the Kuehne+Nagel Group and together have become and industry leading Air Freight Forwarder.

SUMMARY

We are seeking a highly experienced and licensed Customs Brokerage Manager to lead our Customs Brokerage operations based in Grapevine, Texas. The ideal candidate will be responsible for overseeing a team of professionals handling imports, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations, and providing exceptional service to our diverse range of clients. This individual must be confident in interacting with government agencies, internal teams, and external customers, while maintaining a strong focus on operational excellence.

QUALIFICATIONS:

• Active U.S. Customs Broker License (required).
• Minimum of 7 years of progressive experience in Customs Brokerage, with at least 3 years in a leadership or management capacity.
• In‑depth knowledge of CBP regulations, Partner Government Agencies (PGA) requirements, trade compliance, and the Harmonized Tariff Schedule (HTS).
• Proven ability to interact confidently with government officials at all levels.
• Strong customer service and client relationship management skills.
• Excellent leadership, communication, and problem‑solving abilities.
• Proficiency with customs entry systems, MS Office Suite, and other relevant logistics software.
• Must be able to work full‑time, onsite at our Grapevine, Texas facility.
• Travel up +/- 40% or as business requires.
  Job Type: Full-time
  Pay: $85,000.00 - $125,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Customs Brokerage: 5 years (Required)
• Leadership / Management: 3 years (Preferred)

License/Certification:

• Customs Broker License (Required)

Work Location: In perso

• Manage and oversee daily Customs Brokerage operations for air freight, ocean freight, and standalone Customs Brokerage clients.
• Ensure all import transactions comply with U.S. Customs regulations, laws, and Apex Logistics policies.
• Act as the point of contact with U.S. Customs and other government agencies, including handling inquiries, audits, and escalations.
• Maintain strong, service‑oriented relationships with clients, addressing inquiries and providing regulatory guidance as needed.
• Supervise, mentor, and develop staff, ensuring efficient workflow and compliance with required procedures.
• Monitor and improve operational processes to maximize efficiency, accuracy, and customer satisfaction.
• Proactively identify industry changes, regulatory updates, and compliance risks and communicate them to the team and clients.
• Collaborate with other operational units within Apex Logistics to provide integrated supply chain solutions.
• Manage departmental budget, reporting, and key performance indicators.