Delivering Passion with Every Shipment!
Established in 2001, Apex Logistics International has become a top dependable solution for those seeking expertise in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries across six continents, 42 offices, 2,500+ dedicated employees, and consistent, dependable services, Apex continues to grow rapidly and deliver passion worldwide. In 2021, Apex joined the Kuehne+Nagel Group and together have become the Number 1 Global Air Freight Forwarder.

SUMMARY

We’re seeking a seasoned Customs Compliance Manager to lead our Customs Brokerage compliance program. You’ll own the strategy, governance, and day-to-day oversight that keeps our operations compliant, efficient, and customer-centric—while enabling growth and reducing risk.

QUALIFICATIONS:

• Bachelor’s degree or equivalent experience.
• 7+ years in customs brokerage/compliance with national scope; proven team leadership.
• Licensed Customs Broker (US); equivalent credentials (e.g., CCS) a plus.
• Deep knowledge of HTS classification, valuation, origin rules, PGA requirements, FTAs, and recordkeeping.
• Experience handling post-entry corrections, audits, penalties, and corrective action plans.
• Strong communicator and trainer; able to translate complex regs into practical steps for teams and clients.
• Proficient with ACE/ABI, classification/screening tools, and Excel/BI; process improvement mindset.
  Job Type: Full-time
  Pay: $120,000.00 - $140,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• Bachelor’s (Preferred)

Experience:

• Customs Brokerage: 7 years (Preferred)

License/Certification:

• Customs Broker License (Required)

Ability to Commute:

• Bensenville, IL 60106 (Required)

Work Location: In perso

• Build, maintain, and continually improve the company’s customs compliance program (policies, SOPs, internal controls, risk assessments, KPIs).
• Monitor and interpret regulatory changes and rulings; deliver timely, relevant updates to internal teams and customers.
• Oversee compliant entry processes end-to-end (ISF, entry filings, Partner Government Agency requirements, post-entry adjustments, protests).
• Lead team in classification, valuation, and country-of-origin determinations; manage binding rulings and advise on FTA/Preference eligibility.
• Manage responses to government inquiries (e.g., CF28/CF29), penalties, and audits; drive corrective action and root-cause remediation.
• Develop and deliver training for employees and customers on customs requirements, internal procedures, and industry best practices.
• Partner with operations, sales, and account management to provide consultative guidance, customer onboarding support, and QBR content.
• Oversee broker records and document retention; ensure accurate POAs and power-of-attorney management.
• Analyze compliance data and trends; leverage systems (e.g., ACE/ABI, screening/classification tools, BI dashboards, AI tools) to improve accuracy and speed.
• Lead third-party vendor oversight and internal audits; measure and report compliance performance to leadership.
• Support trade strategy (duty mitigation, ADD/CVD risk, rulings, tariff engineering where appropriate) while safeguarding compliance.