DISCOVER THE NEW RITCHIE BROS.

When you join Ritchie Bros., you will be part of a diverse, global team that is focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team.
To complement our operations team, we are looking for an Customs & Documentation Coordinator to join our team in Moerdijk (NL) on a full time permanent basis.
This position is required to perform a variety of administrative work, including, but not limited to copying and filing. The person in this role should be able to work unsupervised in a busy and demanding environment. The individual in this role will also liaise directly with customers, sub-contractors, and government officials where necessary.

• Responsible for receiving and verifying all incoming customs/police/tax documents.
• Record/process all received documents into sale site, titles, etc.
• Amend any document discrepancies with relevant authorities.
• File (digital, or hardcopy) all documents.
• Conduct/request lien searches where required.
• Maintain a register of missing documents and communicate such to relevant stakeholders.
• Maintain a balance sheet for duty reconciliations.
• Liaise with customs brokers, freight forwarders, local transport companies, etc. Pre-sale, day of auction and post-sale.
• Respond to customer enquiries pre-sale, day of sale and post-sale.
• Assist customers with registrations and inquiries day of auction.
• Ensure post-sale documents are ready for buyers to collect.
• Post – Sale prepares release documentation in accordance with local requirements.
• Monitor, record and file all outgoing documentation.
• Assist customers with title discrepancies, post-sale.
• Administer and record buyer, consignor, and local authority refunds
• Oversee all local customs/tax audits.
• Perform other duties as assigned.