Start Date
Immediate
Expiry Date
23 Apr, 25
Salary
125693.0
Posted On
23 Jan, 25
Experience
5 year(s) or above
Remote Job
No
Telecommute
No
Sponsor Visa
No
Skills
Research, Customer Research, Psychology, Finance, Drawing
Industry
Information Technology/IT
SYDNEY CBD
SKILLS & EXPERIENCE
ABOUT THE ROLE
This role focuses on supporting the enterprise customer performance reporting within the enterprise CX team to enable customer centric decision making grounded in evidence. Specifically, this role will look to ensure performance and enterprise-based themes and insights are shared through all regular reporting cadences, as well as identifying insights and stories to share broadly across icare to support the Customer Community of Practice’s objectives of building a customer centric culture, and work within the team to optimise the reporting suited.
DUTIES
It’s an exciting time at icare where no two days are the same; as a CX Insights Analyst you will: