ABOUT ALEPH

Aleph is an AI-native platform for Financial Planning & Analysis (FP&A). We operate in an established software category with a multi-billion market but no clear winner. Our growth has come from product velocity and customer outcomes, not marketing spend, and the results speak for themselves.
Aleph was founded by Albert Gozzi and Santiago Perez De Rosso, two technical founders with backgrounds from Stanford and MIT and experience working at top-tier companies such as Google, Microsoft, and Bain & Company. We’re backed by top VCs (Bain Capital Ventures, Khosla Ventures, YC, Picus Capital), and work with customers like Webflow, Turo, Notion, Zapier, and many others.
What we’ve built so far is the most seamless way to centralize all of a company’s financial data – think expenses from Quickbooks or Netsuite, pipeline forecasts from Salesforce – and bring it into the tools finance teams are already using. But the vision goes way beyond that: Aleph is AI-native at its core, automating reporting, variance analysis, and forecasting through intelligent agents. We’re building the always-on decision layer for modern businesses.
We’re moving fast, shipping constantly, leaning into AI to make the product smarter with every release, while also applying AI to how we sell, support and scale. Our churn is low, growth is strong, and the pace keeps accelerating.
We are hiring remotely across the Americas (United States, Canada, LATAM).

• Be the first point of contact for customer inquiries and issues, providing timely, high-quality support.
• Design, document, and implement scalable support processes.
• Leverage AI tools to automate and improve support workflows and resolution times.
• Collaborate closely with Customer Success Managers to understand customer needs and ensure proactive issue resolution.
• Work with the Product team to surface recurring issues and customer feedback that can drive product improvements.
• Monitor key metrics such as response time, resolution rates, and customer satisfaction to ensure we meet best-in-class standards.