CX Reporting Analyst - Tableau at CGLRS

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

90000.0

Posted On

07 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Tableau, SQL, Data Visualization, Data Storytelling, Data Mining, Predictive Modelling, Quantitative Analysis, Data Modeling, Database Management, Scripting, Stakeholder Engagement, Data Prep

Industry

Marketing Services

Description

Company Description Creative Activation are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors. Job Description About the Role: We’re on the hunt for smart, curious and ambitious minds to join our Customer Experience Reporting and Insights Team at CGL – Retail Services. CGL – Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing. Clemenger Group is an endorsed Work180 employer of choice, recognised for our commitment to helping women thrive by raising workplace standards. • We are seeking a mid-level, BI Reporting Analyst who specialises in Tableau to join our dynamic team to deliver and maintain robust, best in-class reporting solutions. • In this Full -Time role, you will be responsible for creating visually appealing client reporting, EOM summaries, insights packs, dashboards and reports using Tableau. • You will work closely with cross-functional teams to provide valuable insights and drive data-driven decision-making throughout the organisation. • Our ideal candidate will have a hunger to learn, have a passion for data, be obsessive over great work, have a flair for storytelling, love working with a variety of people, be self-motivated, passionate, and proactive. • You will strive to tell compelling stories through data visualisation, making complex information and data accessible and engaging for across all stakeholders. • We’re looking for curious, data driven, smart minds that like to discover and challenge things for themselves. Naturally inquisitive, great with numbers you will be known not only for reporting, data & analytical prowess, but also for ability to communicate effectively and engage stakeholders. Benefits: An attractive salary package between $80,000-$90,000 (pro rata based on experience) Flexible working arrangements Stunning CBD office space with complimentary breakfast, daily snacks, a well-stocked drinks fridge, and end-of-trip facilities Great company culture, fantastic team environment that supports your data career journey. Tasks & responsibilities: Manage the backlog of tasks and tickets Utilise Tableau visualisations to deliver simple yet compelling and interactive dashboards, client reports and insights Analyse data sets to address business problems and provide recommendations Troubleshoot bugs and queries at the visualisation layer and follow through to the database for resolution Communicate effectively across different stakeholders at various technical levels Work autonomously or as part of a team to deliver on common business goals Prioritise and balance key milestones and timelines across multiple projects and clients About you: Bachelor's degree in Computer Science, Information Systems, or a related field Specialise in Tableau, with Tableau Certifications advantageous Expertise in creating visually appealing dashboards and reports using Tableau. Competence in analysing data sets, quantitative analysis, data mining, predictive modelling and creating data visualisations and data-storytelling while maintaining a high level of data quality Proficiency in SQL, data prep, data modeling, scripting, and database management advantageous Enthusiastic and energetic team player Actively part of the Tableau Community Consumer or retail sales experience beneficial Excellent communication and presentation skills APPLY NOW! Compensation: AUD 80000 - AUD 90000 - monthly

Responsibilities

Create visually appealing client reporting, dashboards, and insights packs using Tableau to drive data-driven decision-making. Manage the task backlog and troubleshoot data issues from the visualization layer down to the database.