CX Sales & Onboarding Consultant at Veolia Environnement SA

Keysborough, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Relationship Management, Operations Management, Quotations, Subcontracting, Price Increases, Complaint Resolution, Resilience, Tenacity, Work Ethic, Team Player, KPI Achievement

Industry

Environmental Services

Description

About Veolia Create positive change. Be a champion of Ecological Transformation. Join Veolia, a global leader with over 170 years of experience, operating in 40+ countries with 220,000 employees worldwide, including 6,500 staff across 300 sites in Australia and New Zealand. As part of our team, you'll contribute to crucial environmental solutions through our innovative Water, Waste, Energy and Industrial Services, helping protect the environment and address essential human needs for a sustainable future. The Opportunity Veolia ANZ is seeking a Customer Experience Sales & Onboarding Consultant to join our team based in Keysborough 3173. This is an excellent opportunity for an individual with a passion for sales and a drive to achieve targets. In this role you will play a key role in driving business growth and delivering exceptional customer service. What’s on offer Competitive remuneration package with an annual performance bonus Ongoing training and development opportunities Supportive team environment and leadership Attractive company benefits including Bupa insurance discount, flexible hours, and wellbeing support Opportunity to collaborate with and learn from a variety of departments across the business What you’ll be responsible for Attend to incoming customer Sales and Retention based calls and emails Maintain excellent relationships with internal and external customers and stakeholders Manage a variety of customer queries including; operations, quotations, subcontracting, price increases, complaints What you’ll need to be successful Previous experience within a sales or customer service role required Waste industry experience or similar desired but not essential A supportive, ambitious team player determined to succeed in your KPI's Resilience and tenacity Be reliable and have a strong work ethic Veolia’s AlwaysSafe culture means that we care about the safety of people on our sites. We operate a zero tolerance drug and alcohol approach and shortlisted candidates must be prepared to undertake a full pre-employment medical check which includes drug and alcohol screening. Shortlisted candidates must also be willing to undergo a National Police Clearance. Why Veolia? At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including: Generous paid parental leave and paid volunteer days Flexible and hybrid working arrangements Superannuation contributions on unpaid parental leave Fitness Passport and discounted health insurance Employee Assistance Program (Thrive) for you and your family Car allowances, novated leasing, and vehicle discounts Bonus and referral programs, plus employee share plan Ongoing professional development and clear career pathways Join a team that values your wellbeing, growth, and contribution—while making a real impact on the environment and our communities. Fairness, Diversity & Inclusion Veolia is committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to providing a safe, supportive, and accessible environment. If you require adjustments to the recruitment process, please let us know so we can support you. Discover more about our benefits, culture, and commitment to diversity at anz.veolia.com/careers. We value your interest in our employment opportunities and commit to respond to all applications. Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.

Responsibilities

Attend to incoming customer sales and retention based calls and emails. Manage a variety of customer queries while maintaining excellent relationships with internal and external customers and stakeholders.