CX Strategy Manager at Allianz Australia
Sydney NSW 2000, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

10 Jul, 25

Salary

0.0

Posted On

10 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

STRATEGY MANAGER – STRATEGY AND EXCUTION – SYDNEY, NSW

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.

Responsibilities
  • Support the development and delivery of Allianz Australia strategic reviews, strategic risk frameworks, the strategic dialogue and planning dialogue and Allianz Australia business plans.
  • Contribute to the scoping, design, and delivery of enterprise priorities and strategic initiatives.
  • Lead Action Planning on CX project workstreams within an enterprise program of work, including ownership of the project workplan, storyboard, resourcing and scheduling.
  • Create and provide structured problem-solving to develop tailor-made solutions, collaborating closely with the business to ensure positive impact and sustainable results.
  • Support ongoing analysis and monitoring of emerging trends and competitor activity to deliver industry insights.
  • Apply in-depth knowledge and understanding of analytical techniques, problem solving frameworks and strategies, and communication approaches.
  • Undertake strategic planning, workshop facilitation and advanced research and analysis.
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