CX Technology Program Manager at Instacart
Remote, British Columbia, Canada -
Full Time


Start Date

Immediate

Expiry Date

02 Nov, 25

Salary

99000.0

Posted On

03 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Strategic Planning

Industry

Marketing/Advertising/Sales

Description

WE’RE TRANSFORMING THE GROCERY INDUSTRY

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

MINIMUM QUALIFICATIONS

  • 3+ years in strategic planning and execution
  • 3+ years with project management
  • Market-place operations experience

PREFERRED QUALIFICATIONS

  • Experience in fast-growth start up environments driving alignment for Customer Support organization
  • Product operations experience
Responsibilities

Join our team as CX Technology Associate Program Manager where you’ll be at the heart of our organization’s operations, orchestrating the rhythm of strategic planning and communication. You’re set to be the central node connecting the dots between Product, Customer Experience, and Engineering, ensuring that the flow of information is seamless and that the delivery of our roadmap is on track. In this role, you’ll tackle and smooth out any rough patches in our processes, making sure our teams are aligned and our goals are met with precision.

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