ABOUT ATLAS TOOLS AND MACHINERY

Atlas Tools and Machinery is a proud,family-owned Canadian business, now in its third generation and dedicated to delivering exceptional customer experiences since 1954. As a trusted provider of industrial supplies, we take pride in being experts in our field and offering high-quality products at competitive prices. We are dedicated to ensuring our tradespeople have the tools and service they need to help build and shape the infrastructure of our local communities.
At Atlas, we value your enthusiasm, creativity, and entrepreneurial spirit. Our culture is focused on collaboration, respect, innovation, and a shared dedication to driving success. We are committed to creating a supportive and growth-oriented workplace where you will continue to learn, grow, and build a career that is both challenging and rewarding.

CUSTOMER EXPERIENCE ASSOCIATE - RETAIL OPERATIONS

The Customer Experience Associate – Retail Operations (CXARO) will deliver Operational Excellence that enables the Atlas Experience to customers that is Fun, Memorable, Personalized, Effortless, and Value Added.
The CXARO contributes actively and positively to sales-merchandising culture at retail. They will lead a number of functions in the store including, but not limited to: replenishment, visual merchandising, Section Perfection standards, auto-replenishment maintenance, inventory management, planogram design, event setup, warehouse maintenance, receiving, analysis of reporting tools to enhance merchandising experience to drive sales, and when required, customer service and sales.

QUALIFICATIONS AND SKILLS

Demonstrate effective time management and excellent interpersonal skills, including the ability to quickly build rapport with both customers and co-workers.

• Ability to work in a fast-paced environment by demonstrating flexibility and adapting to last-minute changes.
• Strong attention to detail and accuracy.
• Analytical ability to extract insights from data and reports to inform decisions.
• Ability to follow instructions and work self-directed within a given framework.
• Ability to work up to 9 hours standing and lifting up to 50lbs.
• Frequent bending, twisting, pulling, climbing ladders, and the use of equipment such as pallet jacks
• Work a flexible schedule that includes every Saturday if business requires.
• People smart and hospitality-focused.
• Proficiency in using computer ERP software, mobile technology, and applications.
• Curious by nature. Has a growth mindset.
• Has strong values and uses good judgment.
• Ability to follow processes and procedures as written, where required.
• Thrive in high-pressure situations over extended periods of time.
• Other duties as may be assigned by Management and Ownership.

At Atlas Tools & Machinery, we are committed to fostering an inclusive and diverse workforce. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer. We support individuals with disabilities through the accommodation process during the hiring process. Please reach out to our Human Resources team or the hiring manager if you require accommodation to apply.
We thank all applicants for their interest in this opportunity, but only candidates selected for interviews will be contacted

Please refer the Job description for details