The Cyber Resilience Analyst will report directly to the Cyber Incident Management Lead, forming part of Information Security Team, which is at the forefront of protecting Critical National Infrastructure from evolving cyber threats.
You will be driving integration of cyber security into every aspect of operations, from governance to recovery planning, and continuously improving our ability to prevent, detect, respond to and recover from cyber incidents which could disrupt critical water and waste services, or compromise information/data.

WHO ARE WE?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

WHAT YOU’LL BE DOING AS A CYBER RESILIENCE ANALYST

• Support the development, testing, and refinement of cyber incident response planning. Ensuring the delivery of best practices for responding to cyber incidents
• Support the creation and ongoing refinement of business continuity and disaster recovery plans that incorporate cyber resilience elements
• Develop and deliver tailored incident response training programs for staff at all levels, from frontline security teams to senior leadership
• Maintain clear, detailed documentation of incident management plans, training sessions, exercises, and post-incident reviews
• Foster a culture of preparedness and resilience across the organisation, emphasising the importance of proactive training and continuous improvement
• Support teams within Resilience, Compliance and Operations with aligning incident management plans and training with industry standards, including the NIS Directive, Cyber Essentials, and ISO/IEC 27001
• Advise on best practices for compliance with national and international resilience frameworks.