Zachary Piper Solutions is seeking a Sr. Cyber Security Analyst with hands-on ZScaler experience to support and enhance cybersecurity infrastructure for a federal customer. This is a fully onsite role based in Rockville, MD. The ideal candidate will have a strong background in ZScaler technologies, network security, and enterprise-scale environments.

REQUIRED QUALIFICATIONS:

• 3+ years of Cyber Security experience.
• Hands-on experience with ZScaler.
• 2+ years in a large-scale enterprise environment.
• Foundational networking and DNS skills.
• Experience with routing, network forwarding, and traffic inspection.
• ZIA, ZPA, ZDX configuration and policy setup.
• Familiarity with log forwarding protocols (Syslog, GRE/IPSec tunnels).
• Proficiency with static IP configuration, NAT, and subnetting.
• Experience with private Service Edges, App Connectors, and ZTNA policies.
• Exposure to firewall policies, proxy chaining, and PAC file management.
• Application development from ZPA.
• Integration experience with Okta, CyberArk, and Splunk.
• Troubleshooting connectivity and latency issues across distributed architectures.
• Working knowledge of SSL inspection, VPN integration, MFA, and identity providers.
• Familiarity with ServiceNow (SNOW) for request and incident ticket handling.

• Provide guidance, installation, implementation, and support of existing and new cybersecurity infrastructure.
• Perform minor and major ZScaler ruleset upgrades as needed.
• Develop and deliver stock and ad hoc ZIA reporting.
• Support Change Management processes impacting production environments.
• Document and follow Standard Operating Procedures (SOP).
• Respond to requests and incidents within defined Service Level Agreements (SLA).
• Collaborate with Program and Project Management throughout the performance period.
• Attend team and customer meetings regularly.
• Provide training to government personnel and successors on solution administration and operational use.
• Participate in special projects as needed.
• Resolve technical issues and provide on-call support during non-business hours.