A fantastic MSP based in the West End are currently looking for a Tier 1 Cyber Security SOC Support Analyst to join our expanding UK based Service Desk team. The ideal candidate would be someone that is already in a similar role and has minimum of 1-year experience.

ESSENTIAL EXPERIENCE

• Preference given to candidates with MSP background
• Minimum 1 years proven experience in a Tier 1 Cyber Security SOC Support Analyst role
• Working knowledge of Microsoft Defender XDR and Microsoft Sentinel SIEM technologies
• Working knowledge of Microsoft Defender suite including Endpoint Detection and Response
• Understanding of key Microsoft 365 Cloud Technologies from a threat landscape perspective

PERSONAL SKILLS

• Highly Motivated
• Can do attitude
• Attention to detail
• Excellent communication
• Proven client service skills
• Ability to work under pressure
• Willingness to work flexibly as required
• Good telephone etiquette

Experience:

• SOC Analyst: 1 year (preferred

• Provide triage and first line of defence for all cyber security incidents within the organisation and as part of our Managed Security Service
• Take ownership and provide remedial actions to ensure that Cyber Security Threats are mitigated as per Playbooks provided by the Cyber Security Team or escalate incidents to Escalations Management Team for further information/support
• Manage technical and stakeholder incident reporting via concise communications
• Manage client communication channels during an active incident
• Liaise with third party service suppliers where necessary, logging tickets and act as a central point of contact for active incident
• Provide operational support to wider Cyber Security Team on security incidents
• Provide a professional and customer-focused service through the life cycle of each ticket; manage customer expectations by keeping customer informed of progress.
  If you’d like to be part of this dynamic team please email me your CV ASAP!
  Job Types: Full-time, Permanent
  Pay: £30,000.00-£35,000.00 per year

Benefits:

• Company pension
• Employee mentoring programme
• Gym membership
• Paid volunteer time
• Sabbatical
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London WC2A 1AE: reliably commute or plan to relocate before starting work (preferred)

Experience:

• SOC Analyst: 1 year (preferred)

Licence/Certification:

• Currently studying SC-900 or SC -200 (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person
Reference ID: T