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Cyber Start Up-Customer Experience Manager at Team8
Tel Aviv, Tel-Aviv District, Israel -
Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience, Relationship Building, Trusted Advisor, Collaboration, Product Feedback, Accountability, Project Management, Team Player

Industry

Venture Capital and Private Equity Principals

Description
Our Customer Experience team is growing, and we’re looking for great people to join us! We’re a fast-growing cybersecurity startup working with an incredible roster of global customers, and we’re excited to bring more talented people on board. As a Customer Experience Manager, you'll be responsible for: * Leading end-to-end POVs to ensure customers get the most value from our platform * Managing a portfolio of amazing global customers and building strong relationships * Acting as a trusted advisor and the customer’s voice internally - collaborating with Product, Sales, and R&D to turn feedback into impactful initiatives Requirements We’re looking for someone who: * Is obsessed with delivering exceptional customer experiences * Has strong interpersonal skills – can understand what matters to people and build genuine relationships. * Has a strong can-do attitude, is accountable, and can manage multiple projects at once * Is a team player who collaborates well with other teams. * Excellent written and spoken English * At least 2 years of experience in a startup or high-tech environment - Must * Cybersecurity background - an advantage
Responsibilities
The Customer Experience Manager will lead end-to-end points of view (POVs) to maximize customer value from the platform and manage a portfolio of global customers, building strong relationships. This role also involves acting as a trusted advisor and the customer's internal voice by collaborating with Product, Sales, and R&D to implement feedback.