EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

AREA OF WORK EXPERIENCE

• Project implementation
• Information technology (IT) service delivery
• Quality assurance or control

EXPERIENCE

• 1 year to less than 2 years

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Prepare cost-benefit and return-on-investment analyses to support system implementation
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop policies, procedures and contingency plans to minimize the effects of security breaches
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• Usability testing
• Operate automatic or other testing equipment to ensure product quality
• Consult with clients after sale to provide ongoing support
• Execute and document results of software application tests and information and telecommunication systems tests