Czech & German Speaking Customer (Hybrid) at Eco Plus Solutions AB

Ghent, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

0.0

Posted On

21 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Czech Fluency, German Fluency, English Proficiency, Customer Support, Technical Problem Solving, Analytical Thinking, Cross-Functional Collaboration, Digital Tool Proficiency, Crisis Management, Communication Skills

Industry

Business Consulting and Services

Description

A premier global leader in the commercial transport and heavy-duty trucking industry is seeking a dedicated Customer Support Specialist. In the world of international logistics, minimizing downtime is everything. In this role, you will serve as the critical link between cutting-edge automotive technology and the global businesses that keep supply chains moving. Based in the vibrant city of Ghent, you will represent a world-renowned engineering brand, ensuring fleet operators across Europe receive premium support. The Role: Maximizing Fleet Uptime This position goes far beyond standard customer service. You will provide technical guidance and tailored problem-solving strategies for commercial fleet managers and repair centers throughout Europe. Key Responsibilities Hybrid Flexibility: Maintain an excellent work-life balance with a schedule consisting of four days in our state-of-the-art Ghent office and one day working remotely. High-Caliber Communication: Manage critical inbound inquiries via phone and digital channels, upholding the brand's core values of safety and dependability. Analytical Problem Solving: Investigate intricate service dilemmas to deliver effective, timely resolutions for our commercial partners. Cross-Functional Collaboration: Partner with Sales, Logistics, and Engineering departments to ensure operational alignment and data accuracy. Comprehensive Training: Benefit from fully funded professional onboarding. A technical or mechanical background is not required—we provide all the training necessary to transform you into an industry expert. Candidate Profile: Linguistic Excellence & Resilience We are hunting for dynamic professionals who thrive in fast-paced, multicultural environments. Requirements Language Proficiency: Complete fluency (native or near-native mastery) in both Czech and German is essential. English Skills: A solid professional command of English (minimum B2 level) is required for internal documentation and corporate meetings. Composure: The ability to remain poised, professional, and courteous during high-pressure situations. Technical Aptitude: Comfort navigating multiple software platforms and digital tools simultaneously. Availability: Flexibility to work within a 24/7 rotating shift framework to ensure continuous support for our global clientele. Compensation & Premium Benefits To reward your specialized linguistic and technical capabilities, we offer a highly competitive remuneration package: Competitive Salary: A top-tier base pay that ranks among the best in the sector. Comprehensive Insurance: Premium private medical and life insurance coverage for you and your dependents. Relocation Assistance: To ease your transition to Belgium, we provide a fully furnished apartment in Ghent completely free for your first month while you search for permanent housing. Professional Development: Structured advancement pathways into leadership positions or specialized technical tracks. Predictable Scheduling: Full-time shift schedules are organized well in advance, allowing you to easily plan and enjoy your personal time.

Responsibilities

Provide technical guidance and problem-solving strategies for commercial fleet managers and repair centers across Europe. Manage inbound inquiries via phone and digital channels while collaborating with Sales, Logistics, and Engineering departments.