Czech & German Speaking Customer (Hybrid) at Eco Plus Solutions AB

Ghent, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Czech language, German language, English language, Customer engagement, Logistics, Technical support, Root-cause analysis, CRM documentation, Fleet management, Communication, Problem-solving, Digital agility, Software navigation, Analytical tools

Industry

Business Consulting and Services

Description

We are currently headhunting a dedicated, commercially astute Customer Engagement Advisor to join a global vanguard in the heavy-duty vehicle and commercial transport sector. This specialized mandate is curated for professionals who recognize that in the realm of high-stakes logistics, operational uptime is the ultimate benchmark of success. Based in the historic industrial hub of Ghent, Belgium, you will serve as a premier representative of a brand synonymous with world-class engineering. You will act as the vital nexus between cutting-edge automotive technology and the international enterprises that sustain global supply chains. THE MANDATE: ORCHESTRATING GLOBAL LOGISTICS As a cornerstone of our regional operations, you will move beyond traditional support to provide technical insights and bespoke solutions for elite fleet owners, logistics partners, and dealerships across the DACH and CEE regions. Hybrid Operational Model: Benefit from a sophisticated professional balance featuring four days of on-site collaboration at our state-of-the-art Ghent headquarters and one day of remote flexibility. Corporate Representation: Orchestrate high-level inquiries via telephony and integrated digital suites, upholding an industry-leading reputation for safety, reliability, and precision. Strategic Problem-Solving: Execute root-cause analysis on complex logistics and service challenges to deliver high-impact, tailored resolutions for commercial stakeholders. Cross-Functional Synergy: Partner with sales, logistics, and technical engineering departments to streamline workflows and maintain rigorous CRM documentation. Knowledge Leadership: Engage in continuous professional development regarding the latest innovations in heavy-duty vehicle technology and fleet management. Professional Masterclass: We provide fully subsidized, comprehensive technical training to ensure your mastery of the transport sector, regardless of your previous background. CANDIDATE ARCHETYPE: THE IDEAL PROFILE We are scouting for resilient, proactive communicators capable of navigating a high-velocity, international industrial landscape. Linguistic Authority: Native or near-native mastery of both Czech and German is essential for this regional focus. Corporate Integration: Professional fluency in English (B2+) is required for global internal briefings and technical documentation. Resilience & Diplomacy: A profound commitment to service excellence and the ability to maintain professional focus during peak operational cycles. Digital Agility: High-level proficiency in navigating multifaceted software environments and managing concurrent analytical tools. Operational Readiness: The flexibility to support a global client base within a 24/7 rotating shift framework, ensuring around-the-clock logistics continuity. PREMIUM COMPENSATION & EXECUTIVE BENEFITS We believe in rewarding specialized bilingual expertise with a supportive, inclusive, and growth-oriented ecosystem. Market-Leading Remuneration: A salary structure benchmarked against top-tier industrial standards, reflecting the value of your specialized language portfolio. Total Protection: Comprehensive private medical and life insurance coverage for you and your dependents. Executive Relocation Concierge: To ensure a seamless transition to Belgium, we provide one month of residence in a premium furnished apartment in Ghent while you secure your permanent home. Career Architecture: Transparent pathways for internal promotion into leadership or specialized technical departments within our expansive global network. Predictive Planning: A full-time roster planned well in advance to ensure lifestyle predictability and personal balance. This is more than a career move; it is an invitation to join the engine room of global commerce. Position yourself at the intersection of engineering precision and human connection in the heart of Europe.

Responsibilities

You will act as a technical nexus for fleet owners and logistics partners, providing bespoke solutions and insights for heavy-duty vehicle operations. The role involves managing high-level inquiries, performing root-cause analysis, and collaborating across departments to ensure operational continuity.