Czech & Polish Speaking Customer Advisor (Hybrid) at Eco Plus Solutions AB

Ghent, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Czech language, Polish language, English language, Customer service, Logistics, Fleet management, Technical support, Root-cause analysis, CRM software, Communication, Problem-solving, Data analysis, Digital agility, Stakeholder management

Industry

Business Consulting and Services

Description

We are currently headhunting a commercially astute Strategic Advisor to join a global leader at the forefront of the heavy-duty vehicle and commercial transport industry. This specialized mandate is curated for professionals who understand that in high-stakes logistics, operational uptime is the definitive measure of success. Based in the prestigious industrial hub of Ghent, Belgium, you will serve as a premier ambassador for a brand synonymous with engineering excellence. You will act as the vital nexus between avant-garde automotive technology and the international enterprises that drive the global supply chain. THE MANDATE: ARCHITECTING GLOBAL LOGISTICS As a cornerstone of our regional operations, you will transcend traditional support to provide technical intelligence and bespoke solutions for elite fleet owners, logistics partners, and dealerships across Central Europe. Hybrid Operational Model: Leverage a sophisticated professional balance featuring four days of on-site collaboration at our state-of-the-art Ghent headquarters and one day of remote flexibility. Corporate Representation: Orchestrate high-level inquiries via telephony and integrated digital suites, upholding an industry-leading reputation for safety, reliability, and precision. Strategic Problem-Solving: Execute root-cause analysis on complex logistics and service challenges to deliver high-impact, tailored resolutions for commercial stakeholders. Cross-Functional Synergy: Partner with sales, logistics, and engineering departments to streamline workflows and maintain rigorous CRM documentation. Knowledge Leadership: Engage in continuous professional development regarding the latest innovations in heavy-duty vehicle technology and fleet management. Technical Masterclass: While sector experience is an asset, it is not a prerequisite. We provide fully subsidized, comprehensive technical training to ensure your mastery of the transport sector. CANDIDATE ARCHETYPE: THE IDEAL PROFILE We are scouting for resilient, proactive communicators capable of navigating a high-velocity, international industrial landscape. Linguistic Authority: Native or near-native mastery of both Czech and Polish is essential for this regional focus. Corporate Integration: Professional fluency in English (B2+) is required for global internal briefings and technical documentation. Resilience & Diplomacy: A profound commitment to service excellence and the ability to maintain professional composure during peak operational cycles. Digital Agility: High-level proficiency in navigating multifaceted software environments and managing concurrent analytical tools. Operational Readiness: The flexibility to support a global client base within a 24/7 rotating shift framework, ensuring around-the-clock logistics continuity. PREMIUM COMPENSATION & EXECUTIVE BENEFITS We believe in rewarding specialized bilingual expertise with a supportive, inclusive, and growth-oriented ecosystem. Market-Leading Remuneration: A salary structure benchmarked against top-tier industrial standards, reflecting the value of your specialized language portfolio. Total Protection: Comprehensive private medical and life insurance coverage for you and your dependents. Executive Relocation Concierge: To ensure a seamless transition to Belgium, we provide one month of residence in a premium furnished apartment in Ghent while you secure your permanent residence. Career Architecture: Transparent pathways for internal promotion into leadership or specialized technical departments within our expansive global network. Predictive Planning: A full-time (40 hours/week) roster planned well in advance, encompassing days, nights, and weekends to ensure lifestyle predictability. WHY JOIN OUR GLOBAL POWERHOUSE? This is more than a career move; it is an invitation to join the "engine room" of global commerce. Based in one of Europe's most vibrant cities, you will benefit from world-class training and a multicultural environment that values engineering precision and human connection in equal measure.

Responsibilities

You will act as a technical advisor providing support and solutions for fleet owners and logistics partners across Central Europe. The role involves managing high-level inquiries, performing root-cause analysis on service challenges, and collaborating with cross-functional teams.