Czech & Russian Speaking Customer (Hybrid) at Eco Plus Solutions AB

Ghent, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Czech language, Russian language, English language, Customer service, Logistics, Technical support, Root-cause analysis, CRM integrity, Fleet management, Digital agility, Problem-solving, Communication, Stakeholder management, Automotive technology

Industry

Business Consulting and Services

Description

We are seeking a commercially astute Customer Advisor to join a global pioneer in the heavy-duty vehicle and commercial transport sector. This specialized role is designed for professionals who understand that in high-stakes logistics, operational uptime is the non-negotiable benchmark of success. Based in the historic industrial center of Ghent, Belgium, you will serve as a premier ambassador for a brand synonymous with engineering excellence. You will act as the critical nexus between advanced automotive technology and the international enterprises that drive the global economy. THE MANDATE: ORCHESTRATING GLOBAL LOGISTICS As a cornerstone of our regional operations, you will transcend traditional support to provide technical intelligence and bespoke solutions for elite fleet owners, logistics partners, and dealerships. Hybrid Operational Model: Achieve professional equilibrium with four days of on-site collaboration at our state-of-the-art Ghent headquarters and one day of remote flexibility. Corporate Representation: Manage high-level inquiries via telephony and integrated digital suites, upholding our reputation for safety, reliability, and precision. Strategic Problem-Solving: Conduct root-cause analysis on complex logistical challenges to deliver high-impact, tailored resolutions for commercial stakeholders. Cross-Functional Synergy: Partner with sales, logistics, and engineering departments to streamline workflows and maintain rigorous CRM integrity. Knowledge Leadership: Engage in continuous development regarding the latest innovations in heavy-duty vehicle technology and fleet management. Professional Development: While sector experience is an asset, it is not a prerequisite. We provide fully subsidized, comprehensive technical training to ensure your mastery of the transport industry. CANDIDATE ARCHETYPE: THE IDEAL PROFILE We are scouting for resilient, proactive communicators capable of navigating a high-velocity, international industrial landscape. Linguistic Authority: Native or near-native mastery of both Czech and Russian is essential for this regional focus. Corporate Integration: Professional fluency in English (B2+) is required for global internal briefings and technical documentation. Resilience & Diplomacy: A profound commitment to service excellence and the ability to maintain professional focus during peak operational cycles. Digital Agility: Proficiency in navigating multifaceted software environments and managing concurrent analytical tools. Operational Readiness: Flexibility to support a global client base within a 24/7 rotating shift framework, ensuring around-the-clock logistics continuity. PREMIUM COMPENSATION & EXECUTIVE BENEFITS We reward specialized bilingual expertise with a supportive, growth-oriented ecosystem. Market-Leading Remuneration: A competitive salary structure benchmarked against top-tier industrial standards, reflecting the value of your specialized language portfolio. Total Protection: Comprehensive private medical and life insurance coverage for you and your dependents. Executive Relocation Concierge: To ensure a seamless transition to Belgium, we provide one month of stay in a premium furnished apartment in Ghent while you secure permanent residence. Career Architecture: Transparent pathways for internal promotion into leadership or specialized technical roles within our global network. Structured Planning: A full-time (40 hours/week) roster planned well in advance, balancing lifestyle predictability with operational excellence. WHY JOIN OUR GLOBAL POWERHOUSE? This is more than a career move; it is an invitation to join the "engine room" of global commerce. Based in one of Europe's most vibrant cities, you will benefit from world-class training in a multicultural environment that values engineering precision and human connection in equal measure.

Responsibilities

Act as a technical nexus for fleet owners and logistics partners by providing bespoke solutions and operational support. Manage high-level inquiries while maintaining CRM integrity and collaborating across sales, logistics, and engineering departments.