Czech & Russian Speaking Customer Support Representative (Hybrid) at Eco Plus Solutions AB

Ghent, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

0.0

Posted On

19 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Czech Fluency, Russian Fluency, Business English, B2B Relationship Management, Analytical Problem-Solving, Emotional Intelligence, Digital Literacy, Logistics Strategy, Customer Support, Supply Chain Analysis

Industry

Business Consulting and Services

Description

Role Overview: A world leader in heavy-duty commercial vehicles and transport solutions is looking for a solution-oriented Strategic Advisor. In the critical field of global logistics, our main goal is to prevent vehicle downtime and maximize fleet efficiency. Based at our commercial hub in Ghent, Belgium, you will serve as the essential connection between our advanced automotive engineers and the international corporations powering global commerce. This position transcends conventional consulting. You will deliver advanced technical expertise, operational problem-solving, and tailored logistics strategies directly to enterprise fleet managers and certified dealership networks around the globe. Core Responsibilities & Daily Workflow Hybrid Work Model: Enjoy a balanced work week consisting of four days onsite at our modern Ghent headquarters and one day working remotely from home. B2B Relationship Management: Conduct high-level professional communication via phone and secure corporate systems, upholding our strict standards for safety, quality, and dependability. Analytical Problem-Solving: Evaluate intricate supply chain and fleet disruptions to create highly efficient, tailored remedies for our corporate partners. Internal Collaboration: Partner with Sales, Engineering, and Global Logistics teams to speed up service timelines and maintain precise entries across corporate databases. Fully Paid Training: Take advantage of an extensive, company-funded onboarding academy. Prior experience in automotive mechanics or engineering is optional; we supply all the technical education required to make you an expert. Candidate Profile & Qualifications Mandatory Language Skills Bilingual Fluency: Native or near-native command of both Czech and Russian is strictly mandatory. You must be completely fluent in written and spoken communications for both languages. Business English: A minimum of B2 (Upper-Intermediate) proficiency is required to effectively use internal software, review technical manuals, and coordinate with international colleagues. Core Competencies & Mindset High Emotional Intelligence: Demonstrated capacity to remain composed, tactful, and solution-minded during high-stress situations or operational peaks. Digital Literacy: Strong technical aptitude with the ability to swiftly master complex enterprise software and manage multiple digital platforms at once. Schedule Adaptability: Full availability to work within a 24/7 rotating shift framework to provide continuous, around-the-clock coverage for our international network. Compensation, Perks & Corporate Benefits Financial & Well-being Security Premium Compensation: A highly competitive base salary aligned with the heavy-industrial sector, explicitly valuing your specialized dual-language capabilities. Full Healthcare Coverage: Robust private medical, dental, and life insurance plans for you and your family, starting on day one of your contract. Structured Rosters: Full-time shift schedules are finalized well ahead of time, allowing you to plan your personal life with peace of mind. Relocation & Career Progression Comprehensive Relocation Support: To facilitate your move to Belgium, we offer a fully furnished apartment in Ghent completely free for your first 30 days while you secure long-term housing. Global Advancement Pathways: Clear, structured internal promotional tracks designed to fast-track your progression into international management, operations, or specialized technical positions globally. How to Apply If you have the mandatory language profile and are eager to establish an international career in Belgium, we welcome your application. Please send your revised resume in English to initiate the recruitment process. Eligible candidates will be contacted for an initial phone screen and a remote language assessment.

Responsibilities

Act as a strategic advisor providing technical expertise and logistics strategies to enterprise fleet managers and dealership networks. Coordinate with internal sales, engineering, and logistics teams to resolve supply chain disruptions and maintain corporate databases.