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Czech Speaking Client Service Representative - Remote / Relocate to Greece at Mercier Consultancy MD
, , Germany -
Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Fluency In Czech, Proficiency In English, Customer Service, Communication Skills, Interpersonal Skills, Problem-Solving, Technology Proficiency, CRM Systems, Positive Attitude

Industry

Business Consulting and Services

Description
Join our dynamic team at Mercier Consultancy MD as a Czech Speaking Client Service Representative! This is an exciting opportunity to provide outstanding support to our clients in a remote capacity, with the option to relocate to beautiful Greece for a more immersive experience. In this role, you will engage with Czech-speaking clients, helping them with their inquiries and ensuring a wonderful customer experience. You'll receive comprehensive training to equip you with the skills and knowledge necessary to excel in your role and represent our brand effectively. Key Responsibilities: Provide exceptional customer service to our Czech-speaking clients via phone, email, and chat. Handle client inquiries with professionalism and courtesy, ensuring all issues are resolved quickly and efficiently. Document client interactions accurately in our CRM for tracking and follow-up. Collaborate with various teams to enhance client satisfaction and resolve complex issues. Stay informed about company products and services to offer the best advice to clients. Who We're Looking For: Fluency in Czech (both written and spoken); proficiency in English is a plus. Experience in customer service or client-facing roles is preferred. Strong communication and interpersonal skills. Problem-solving mindset and ability to handle client concerns with patience and empathy. Proficient in using technology and CRM systems. A positive attitude and a keen interest in providing excellent customer service. Willingness to relocate to Greece for an enhanced working environment. Competitive Monthly Salary Fully Paid Relocation Package Monthly Performance Bonus 2 Extra Salaries Per Year Health Insurance And Much More...
Responsibilities
Provide exceptional customer service to Czech-speaking clients via various communication channels. Collaborate with teams to enhance client satisfaction and resolve complex issues.