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Czech Speaking Customer Service for Real Estate industry at Mercier Consultancy MD

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Czech, Customer Service, Communication Skills, Problem-Solving Skills, Proactive Attitude, CRM Software Familiarity, Real Estate Knowledge, Scheduling Property Viewings, Negotiating Terms, Building Rapport, Managing Inquiries, Fast-Paced Environment

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the Real Estate industry. This position is ideal for individuals who have a passion for helping clients navigate the complexities of real estate transactions while providing exceptional service in Czech. As a member of our dedicated team, you will assist clients in finding the right properties and addressing their inquiries. Key Responsibilities Manage customer inquiries related to property listings, viewings, and real estate services via phone, email, and chat in Czech. Provide clients with comprehensive information regarding available properties and market trends. Assist customers with scheduling property viewings and negotiating terms. Resolve any issues or complaints to maintain high levels of customer satisfaction. Document all client interactions and maintain accurate records in our CRM system. Collaborate with real estate agents and teams to ensure a smooth customer experience. Stay informed about the local real estate market and company offerings to enhance client interactions. Fluency in Czech (both written and spoken) is essential; knowledge of English is a plus. Experience in customer service, preferably within the real estate sector. Strong communication skills and the ability to build rapport with clients. Excellent problem-solving skills and a proactive attitude towards customer needs. Ability to manage multiple inquiries efficiently in a fast-paced environment. Familiarity with CRM software and general office applications is desirable. Willingness to work flexible hours, including evenings and weekends as necessary. Competitive Monthly Salary Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Manage customer inquiries related to property listings and real estate services in Czech. Assist clients with scheduling viewings and resolving issues to ensure customer satisfaction.