Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Czech Speaking Customer Service for Renewable Energy industry at Mercier Consultancy MD

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Czech, Customer Service, Communication Skills, Problem-Solving Skills, CRM Systems, Energy Efficiency, Sustainability, Technical Collaboration

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and eager to help customers make informed decisions about their energy solutions, this position is ideal for you. You will assist customers with their inquiries related to renewable energy products and services, all while delivering outstanding service in Czech. Key Responsibilities Manage customer inquiries regarding renewable energy options, programs, and services via phone, email, and chat in Czech. Educate customers on the benefits of renewable energy solutions and energy efficiency practices. Assist customers with account management, service inquiries, and troubleshooting. Keep detailed and accurate records of customer interactions in the CRM system. Collaborate with technical teams to quickly resolve customer issues and enhance satisfaction. Stay informed about industry trends and company offerings to provide relevant and accurate information to customers. Fluency in Czech (both written and spoken) is essential; knowledge of English is a plus. Experience in customer service, preferably in the renewable energy sector. Strong communication skills with a friendly and professional demeanor. Ability to explain complex information in a clear and accessible manner. Proactive problem-solving skills and a genuine desire to help customers. Familiarity with CRM systems and general computer applications. Willingness to work flexible hours, including evenings and weekends as necessary. Competitive Monthly Salary Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Manage customer inquiries regarding renewable energy options and educate customers on the benefits of renewable energy solutions. Collaborate with technical teams to resolve customer issues and enhance satisfaction.