Czech Speaking Customer Service the Big Five IT Companies - Athens, Greece at GLP Transit

, , Hungary -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent In Czech, Proficiency In English, Customer Service Skills, Communication Skills, Interpersonal Abilities, Troubleshooting, Technical Issue Resolution, CRM Systems Familiarity, Proactive Mindset, Adaptability, Enthusiasm For Challenges

Industry

Description

Join Patrique Mercier Recruitment JP and elevate your career by becoming a Czech-speaking customer service representative for one of the prestigious Big Five IT companies in Athens! In this exciting role, you’ll be part of a global team, where you will provide exceptional support to customers while being immersed in the vibrant culture of Greece's capital. This position offers a fantastic opportunity to work collaboratively with industry experts, leverage cutting-edge technology, and enhance your customer service skills in an international setting. If you are passionate about technology and thrive in a fast-paced environment, we want to hear from you! Responsibilities Provide outstanding customer support to Czech-speaking clients through various communication channels, including phone, email, and chat. Effectively resolve customer inquiries and technical issues, ensuring a positive customer experience. Develop a deep understanding of the company’s products and services to provide accurate and helpful information. Document all interactions and outcomes in the company’s CRM system to maintain comprehensive records. Collaborate with cross-functional teams to ensure timely solutions for customer concerns. Participate in training and ongoing professional development to stay updated on industry trends and best practices. Engage in team meetings to share insights and contribute to continuous improvement initiatives. Fluent in Czech, both written and spoken; proficiency in English is required. Strong customer service skills with excellent communication and interpersonal abilities. Ability to troubleshoot technical issues and deliver effective solutions. Experience in customer service, particularly in the IT industry, is preferred. Ability to work well under pressure, manage multiple tasks, and meet deadlines. Familiarity with CRM systems and support tools is an advantage. A proactive mindset, adaptability, and enthusiasm for new challenges in a fast-paced environment. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )

Responsibilities

Provide outstanding customer support to Czech-speaking clients through various communication channels. Effectively resolve customer inquiries and technical issues, ensuring a positive customer experience.