Come join us
As a Customer Engagement Developer, you will play a key role in designing, developing, and implementing Microsoft Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft’s #1 partner, with a strong focus on professional development, cutting-edge technology, and leadership in solution delivery.

• Engage with clients to understand business requirements and translate them into technical solutions using Microsoft Dynamics 365 CE.
• Design, develop, and implement solutions in Microsoft Dynamics 365 CE using JavaScript, C#, Power Automate, and plugins.
• Extend D365 CE functionality using Power Platform, JavaScript, TypeScript, C#, and Azure services.
• Develop integrations between Dynamics 365 CE and third-party systems using Dataverse, APIs, and Azure Logic Apps.
• Provide technical leadership, mentoring junior developers and guiding best practices in development and solution architecture.
• Work closely with functional consultants to ensure technical feasibility and optimal implementation of business requirements.
• Conduct code reviews, system testing, and troubleshoot complex issues.
• Stay up to date with Microsoft’s roadmap, new features, and industry best practices to ensure continuous improvement and innovation in solution delivery.
• Skills & Experience

About you

• Proven experience as a Dynamics 365 CE Developer at a senior consultant level.

· Strong proficiency in:
· Dynamics 365 customization and configuration
· JavaScript, C#, .NET Framework
· Power Platform (Power Apps, Power Automate)
· Plugin and custom workflow activity development
· REST APIs and web services

· Azure Function Apps

• Experience integrating with external systems using Dataverse, APIs, and Azure integration services.
• Deep understanding of Dataverse, security models, and governance best practices.
• Familiarity with ALM (Application Lifecycle Management), DevOps, and CI/CD pipelines.
• Strong problem-solving and debugging skills.
• Strong problem-solving skills and ability to communicate effectively with technical and non-technical stakeholders.
• Microsoft certifications are highly desirable.

What you’ll do
We are looking for a skilled and client-focused Dynamics 365 CE Functional Consultant to join our team. The ideal candidate will have a strong background in business analysis and CRM processes, with hands-on experience configuring and implementing Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, or Field Service). You will work with clients to understand their requirements, design solutions, and ensure successful delivery that drives business value.
Enjoy your career

Some of the best things about working at Avanade

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits Employee Benefits at Avanade | Avanade
A great place to work
As you bring your skills and abilities to Avanade, you will get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
Create a future for our people that focuses on
• Expanding your thinking • Experimenting courageously • Learning and pivoting
Inspire greatness in our people by
• Empowering every voice • Encouraging boldness • Celebrating progress
Accelerate the impact of our people by
• Amazing the client • Prioritizing what matters • Acting as one
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.