About the job

D365 CE Functional Consultant (Project Operations)Location: Hybrid / Remote UK Salary: £55,000 - £70,000 + Benefits

We're supporting a growing organisation that is investing heavily in Microsoft Dynamics 365 and looking to appoint an experienced D365 CE Functional Consultant to play a key role in the evolution of their CRM and project delivery platforms.

This is an opportunity to join a collaborative internal team where you'll work closely with stakeholders across the business to deliver enhancements, optimise processes, and maximise the value of the Dynamics 365 estate.

• What You'll Be DoingLead requirements gathering workshops with business stakeholders.
• Configure and enhance Dynamics 365 Customer Engagement solutions.
• Act as the Functional SME for the Project Operations module.
• Translate business requirements into functional designs and user stories.
• Work alongside technical teams, partners, and third-party suppliers to deliver solutions.
• Support testing, training, deployment, and adoption activities.
• Drive continuous improvement and identify opportunities to leverage the wider Microsoft platform.

• What We're Looking ForProven experience as a D365 CE Functional Consultant.
• Strong knowledge of Dynamics 365 Customer Engagement applications.
• Hands-on experience delivering and supporting D365 Project Operations.
• Experience facilitating workshops and engaging with stakeholders at all levels.
• Ability to document requirements and functional specifications.
• Strong understanding of end-to-end business processes and solution design.

• Nice to HaveExperience with D365 Field Service.
• Knowledge of the wider Microsoft Power Platform.
• Experience working within an end-user environment.
• Exposure to integrations across the Microsoft ecosystem.

• Why Apply?Opportunity to own and shape the D365 roadmap.
• Work on a growing Microsoft technology estate.
• Strong investment in technology and digital transformation.
• Collaborative, supportive culture with excellent career progression opportunities.