Job Description

Roles & Responsibilities

• Develop, customize, and enhance D365 F&O functionality using X++ and the extension framework, in line with Microsoft best practices.
• Create and modify SSRS reports, Power Apps, Power Automate flows, and workflows as per business requirements.
• Configure and implement data entities, security roles, duties and privileges, and system parameters.
• Develop and maintain solutions across multiple legal entities, including intercompany processes and consolidated reporting requirements.
• Develop and support Dynamics 365 Commerce / Retail extensions — CRT, POS extensions, and channel components — deployed across the store estate.
• Design and implement integrations between D365 and third-party applications, including e-commerce, payment, banking, warehouse, and reporting systems.
• Develop and consume APIs and Azure integration services (Logic Apps, Service Bus, Data Factory, or equivalent) to extend system capability.
• Develop and execute data migration strategies, ensuring accurate and reconciled transition from legacy systems.
• Monitor and optimize batch jobs, data processing, and system performance to sustain high-volume retail and financial transaction loads.
• Own the Azure DevOps build, release, and deployment pipelines for D365 F&O, including code branching, merging, and version control (Git / TFVC).
• Manage code promotion and package deployment through LCS across development, UAT, and production environments.
• Administer and maintain multiple D365 environments, including refreshes, database movements, and environment sizing for multi-legal-entity operations.
• Track work items, bugs, and releases in Azure DevOps, enforcing peer code reviews and release governance.
• Plan and support Microsoft service updates, quality updates, and version upgrades, including regression impact assessment and remediation of customizations.
• Provide technical expertise during ERP implementation and enhancement projects, including UAT, go-live, and hypercare support.
• Assist functional consultants in translating business requirements into technical specifications, solution designs, and effort estimates.
• Troubleshoot and resolve system errors, performance issues, integration failures, and security concerns.
• Ensure technical readiness for peak trading periods, promotions, and month-end / year-end financial close cycles.
• Support new store openings, channel rollouts, and legal-entity additions from a D365 Commerce and F&O technical perspective.
• Collaborate with business users, project managers, Microsoft partners, and ERP vendors to deliver effective solutions.
• Prepare and maintain technical documentation, solution designs, deployment runbooks, and development guidelines.
• Mentor junior developers, set technical standards, conduct knowledge transfer sessions, and stay current with Dynamics 365 releases, industry trends, and best practices.

Desired Candidate Profile

• Minimum 5–6 years of hands-on experience in D365 F&O technical development, with a strong focus on customizations and integrations.
• Proven experience managing large D365 F&O environments with multiple legal entities, including intercompany setups and consolidated reporting.
• Experience with Dynamics 365 Commerce / Retail (POS, CRT, channel database, and store deployments) is strongly preferred.
• Strong working knowledge of Azure DevOps for source control, build automation, release pipelines, and deployment through LCS.
• Experience supporting high-volume, multi-site retail operations within the UAE / GCC region; pharmacy or healthcare retail experience is an advantage.

Employment Type

• Full-time