Damage Operations Development Manager (m/f/d) at SIXT

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data-Driven Analysis, Operational Performance, KPI Management, Process Improvement, Collaboration, Communication, Project Management, Analytical Thinking, SQL, Excel, Dashboarding, Digital Mindset, Process Mining, RPA, Jira, Confluence

Industry

Travel Arrangements

Description

Company Description Job Description At SIXT, we use data to turn challenges into opportunities. As a Damage Operations Development Manager (m/f/d) you play a key role in shaping efficient, data-driven processes that ensure transparency and elevate customer experience – even when the unexpected happens. Join our international team and help us drive innovation across our global damage organization. Ready to make an impact? Apply now! YOUR ROLE AT SIXT You act as the central point of contact for our corporate countries within the international damage department You use data-driven analyses to identify root causes, drive operational performance, and uncover development opportunities You monitor and manage KPI performance across assigned markets, ensuring transparency and timely follow-up You coordinate strategic and operational initiatives, from requirement definition to rollout and automation (e.g., RPA) You collaborate closely with IT, controlling, and cross-functional task forces to optimize workflows and resolve support requests You drive continuous process improvement and knowledge transfer across the international damage network YOUR SKILLS MATTER Education & Experience You hold a degree in business, process management, business informatics, analytics, or a comparable field and bring proven experience in operations, business analysis, or project management – ideally within mobility or car rental Data Skills You combine strong analytical and conceptual thinking with data affinity and hands-on expertise in SQL, advanced Excel, and dashboarding (Amazon QuickSight or similar) Mindset You work independently, in a structured way, and enjoy managing complex topics across countries Digital Savvy You have a digital mindset and are familiar with process improvement tools or methods (e.g., process mining, RPA, Jira, Confluence) Communication You have excellent communication and presentation skills in English; German is a plus Motivation You thrive in an international environment and are eager to drive process improvements and business impact WHAT WE OFFER Extra benefits Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more Mobility Boost You will receive a monthly allowance from us as a contribution to your individual mobility Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Responsibilities

You will act as the central point of contact for corporate countries within the international damage department, using data-driven analyses to identify root causes and drive operational performance. Additionally, you will coordinate strategic and operational initiatives while collaborating closely with various teams to optimize workflows.