Damage Specialist at Project Resources Group

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

75000.0

Posted On

26 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Damage Assessment, Communication Skills, Analytical Skills, Documentation, Client Collaboration, Knowledge of State Dig Laws, Professional Photography, Time Management, Attention to Detail, Utility Industry Knowledge, Claims Recovery, Job Costing, Multitasking, Problem Solving, Vehicle Operation, Field Work

Industry

Business Consulting and Services

Description

Damage Specialist Job Summary Project Resources Group (PRG) is seeking a highly motivated and detail-oriented Cable & Telecom Damage Specialist in the New York City, NY area. In this hands-on role, you will collect, analyze, and review evidence related to third-party utility damages to determine liability. This role is ideal for someone who thrives working independently and takes pride in delivering precise, professional results. Key Responsibilities Perform on-site assessments of underground and aerial cable plant damages. Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc. Professionally photograph and document the damaged scene to accurately portray and determine liability. Collaborate with the client’s locate company and exchange relevant damage information. Analyze and review all evidence related to third-party utility damage for the purpose of determining a liable party. Learn, understand, and apply State Dig Laws and Statutes, excavator requirements, and NESC standards. Build and develop a professional working relationship with the client, contractors, technicians, management team, and other personnel. Work with the client and contractors to obtain and write up job repair costs from the damage. Compile all case-related material and email it to the local handling office. Assist the Claims Recovery team with follow-up actions after damage site reviews. Develop and maintain monthly market reporting and lead client meetings to review updates. Maintain a working knowledge of the entire PRG claims process. Required Qualifications Must possess a valid and current driver’s license, reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage. Must be willing and able to utilize a personal vehicle for work-related travel as required. Must possess strong written and verbal communication skills. Preferred Qualifications Proficient in Microsoft Word and comfortable using public or shared computer systems Strong analytical and logical reasoning skills Familiarity with the cable industry and/or utility locating industry Previous experience in the telephone industry, including equipment and job costing is highly desirable Background in business operations with a strong attention to detail Proven ability to multitask and effectively manage time in a dynamic environment Claims background is also a plus Physical Requirements Ability to sit, stand, and walk for extended periods. Ability to drive a personal vehicle to various damage sites, including daytime and nighttime travel. Ability to walk and work on uneven terrain and in varying weather conditions. Ability to occasionally lift and carry up to 25 pounds. Ability to bend, stoop, or reach as necessary to perform essential job duties. Compensation and Benefits We offer a competitive salary ($70,000 - $75,000 based on experience), plus overtime for any hours worked over 40 hours per week. Along with a comprehensive benefits package, including: National mileage reimbursement for vehicle use Medical, dental, and vision coverage for employees and dependents 401(k) retirement plan, with company match after 1 year Short-term disability coverage after 1 year Paid time off and holidays Additional perks such as company-paid life insurance, and other supplemental insurances available About PRG Since 2001, PRG has been a leader in construction management and outside plant damage recovery for the telecommunications and utility industries. With 20+ offices and 800+ employees nationwide, we deliver industry-leading solutions with speed, accuracy, and expertise. Equal Opportunity Employer PRG is proud to be an Equal Opportunity Employer. PRG does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local law and ordinances. #INDDFI

Responsibilities

The Damage Specialist will perform on-site assessments of cable plant damages and analyze evidence to determine liability. This role involves collaborating with various stakeholders and compiling case-related materials for further action.