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[Danang Onsite] IT Helpdesk Intern at SmartDev

Đà Nẵng, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

4000000.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Basic English Communication, IT Helpdesk, Support Activities, Interpersonal Skills, Teamwork, Learning Dedication, Linux Knowledge, MacOS Knowledge, Responsibility, Autonomy

Industry

Software Development

Description

Company Description About SmartDev SmartDev was established in 2014 and was acquired by Verysell group in 2019 with the aim to become Top 10 Technology Companies in Vietnam. We have outsourced development centers in Danang and Hanoi (Vietnam) with up to 200 headcounts. In late 2021, we were chosen as Winner of SME100® Fast Moving Companies. SmartDev is a dynamic IT company that thrives on innovation and embraces a diverse and collaborative culture. We are dedicated to excellence in B2B Marketing and IT services and are seeking a IT Intern to join our IT team. Job Description Key Responsibilities: Support resolves and closes incidents/service requests as per help desk procedures Support Inventory & purchasing IT devices/ tools Support onboard and exit process Conducts hardware, software maintenance and support Support maintenance Wired network and Wireless Support monitor, manage and maintain servers, data backup system schedules Qualifications Have basic English communication skill Demonstrated interest and aptitude in IT Helpdesk and Support activities Strong interpersonal skills with the ability to work effectively in a team environment Demonstrated capacity for hard work, persistence and dedication to learning Nice to have: Have knowledge of Linux, or MacOS Ability to communicate and to work with users Sense of responsibility and autonomy Additional Information Benefits Competitive monthly allowance during internship: 4,000,000 VND/month Thrive in an environment that values your well-being, 5 days working per week (9:00 AM - 6:00 PM) A flat organization (respect, teamwork, flexibility, transparency) Great activities (Team Building, Company Trip…) Collaborate with top talent from around the world (Singapore, Switzerland, England, Germany,...). SmartDev offers a fantastic work environment, and we celebrate "Happy Day" as a regular tradition, providing opportunities to socialize with your colleagues. Additionally, we have the "Billiards Club & Football Club" for those who enjoy sports and camaraderie.

Responsibilities

Support resolves and closes incidents/service requests as per help desk procedures. Conduct hardware and software maintenance and support.