Danish Automotive Customer Consultant- Remote in Portugal at Good Fellas

Braga, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

1500.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Danish, English, Customer Support, Phone, Chat, Email, Technical Support, Troubleshooting, Problem Solving, Communication, Multitasking, Customer Focused

Industry

Business Consulting and Services

Description

Join an international team and represent one of the worlds most prestigious automotive brands in a dynamic and people focused role. This is your opportunity to build a long term international career while working with a globally recognised company known for innovation, quality, and excellence. You will develop valuable skills in communication, problem solving, and technical understanding while being part of a collaborative and multicultural environment. Located in Braga, one of Portugals oldest and most vibrant cities, you will enjoy a unique balance between professional growth and quality of life. Braga offers historic charm combined with a modern and youthful energy thanks to its strong university presence and growing international community. The cost of living is more affordable compared to many other European cities, allowing you to truly enjoy your lifestyle while saving money. Surrounded by beautiful green landscapes, cultural landmarks, and just a short distance from Porto and the Atlantic coast, Braga gives you access to both city life and nature. With relocation support and remote work flexibility, this opportunity allows you to experience life in Portugal while advancing your international career in a stable and supportive environment. What You Will Do Handle customer cases through phone, chat, and email Respond to inquiries and provide technical support Troubleshoot and resolve customer issues Manage requests and follow up from support queues Address and resolve complaints professionally What We Are Looking For Native Danish speaker with English B2 level Experience in Technical Customer Support through voice, email, or chat is a plus Technical troubleshooting experience preferred Strong communication and problem solving skills Customer focused mindset and ability to multitask What's In It For You Remote work flexibility Monthly base salary of €1,500/ month paid in 14 months & bonus incentives Meal Allowance Health Insurance after 6 months Relocation Package provided Flight Ticket Reimbursement after 6 months Modern furnished accommodation provided

Responsibilities

The role involves handling customer cases across phone, chat, and email channels, responding to inquiries, and providing technical support. Responsibilities also include troubleshooting issues, managing support queues, and professionally resolving customer complaints.