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Danish Customer Advisor, retail sector - Remote In Greece at Mercier Consultancy MD

, , Denmark -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Danish, Customer Service, Communication Skills, Interpersonal Skills, Problem-Solving Skills, Time Management, CRM Systems, Retail Knowledge

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Danish Customer Advisor in the retail sector, offering a remote work arrangement throughout Greece. If you are enthusiastic about retail and have a passion for delivering excellent customer service, we invite you to join our dedicated team! Key Responsibilities Provide high-quality customer support to Danish-speaking clients via phone, email, and chat regarding retail products and services. Assist customers with inquiries, guide them through purchasing decisions, and resolve any issues they may encounter. Handle customer complaints and provide effective solutions to enhance the shopping experience. Document all customer interactions in the CRM system to ensure accurate records and follow-up. Collaborate with internal teams to share customer feedback and suggest improvements to services. Stay informed about current retail products, trends, and company offerings to provide informed assistance to customers. Fluency in Danish (both written and spoken) is required; proficiency in English is an advantage. Experience in customer service, especially in the retail industry, is highly preferred. Strong communication and interpersonal skills to effectively engage with customers. Excellent problem-solving skills and a customer-focused attitude. Familiarity with CRM systems and other customer support tools. Ability to work independently in a remote setting with good time management skills. A passion for retail and a commitment to providing outstanding service. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide high-quality customer support to Danish-speaking clients regarding retail products and services. Assist customers with inquiries, guide them through purchasing decisions, and resolve any issues they may encounter.