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Danish Customer Service Agent For FinTech - Work In Greece - Paid Relocatio at Mercier Consultancy MD
, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Fluency In Danish, Proficiency In English, Customer Service Experience, Problem-Solving Skills, Communication Skills, CRM Systems Proficiency, Self-Starter, Customer-Oriented Mindset

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services. Responsibilities Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services. Provide clear and accurate information about account management, transactions, and financial services. Assist customers with troubleshooting issues and resolving complaints promptly and professionally. Document all customer interactions in the CRM system for quality assurance and follow-up purposes. Collaborate with various teams to enhance the customer experience and ensure continuous improvement. Stay updated on evolving products, industry trends, and company policies to offer informed support. Fluency in Danish (both written and spoken); proficiency in English is also required. Experience in customer service, preferably in the financial technology or finance sector. Strong problem-solving skills and a customer-oriented mindset. Excellent communication skills with an emphasis on clarity and empathy. Proficient in CRM systems and comfortable with standard office applications. Self-starter with the ability to work independently in a remote or hybrid environment. Willingness to relocate to Greece and immerse yourself in a new culture. Competitive Monthly Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance 2 Extra Salaries Per Year And Much More...
Responsibilities
Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services. Document all customer interactions in the CRM system for quality assurance and follow-up purposes.