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Danish Speaking Customer Experience Agent - Work Remotely in Greece at Mercier Consultancy MD

, , Italy -

Full Time

Start Date

Immediate

Expiry Date

28 Feb, 26

Salary

0.0

Posted On

30 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Danish, Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, CRM Tools, Digital Communication, Self-Motivated, Team Collaboration, Customer Satisfaction, Task Prioritization, Proactive Approach

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to offer an opportunity for a Danish Speaking Customer Experience Agent to join our remote team based in Greece! We are seeking passionate individuals who excel in customer service and are dedicated to providing exceptional support to our Danish-speaking clients. This role enables you to make a significant impact on our customer relationships while enjoying the benefits of remote work. Key Responsibilities Deliver excellent customer support in Danish via multiple channels, including phone, email, and chat. Efficiently address customer inquiries and resolve issues to enhance customer satisfaction. Accurately document interactions and maintain records within our CRM system. Gather and analyze customer feedback to identify opportunities for service improvement. Collaborate with team members to share insights and develop strategies for improving the customer experience. Stay current on company products, services, and best practices in customer service. Fluency in Danish (both written and spoken) is required; proficiency in English is a plus. Previous experience in customer service or a related role is preferred. Strong communication and interpersonal skills with a dedication to customer satisfaction. Ability to prioritize tasks and handle multiple responsibilities in a remote environment. Familiarity with CRM tools and digital communication platforms. Proactive and solution-oriented, with a focus on enhancing customer experiences. A self-motivated individual who can thrive independently while contributing to a collaborative team. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Deliver excellent customer support in Danish through various channels and efficiently resolve customer inquiries. Collaborate with team members to enhance customer experience and document interactions accurately.