Danish Speaking Customer Service for International Airline - Remote in Gree at GLP Transit

, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent In Danish, Proficiency In English, Communication Skills, Interpersonal Skills, Customer Satisfaction, Problem-Solving, Time Management, CRM Software, Customer Support Tools, Travel Industry Knowledge, Flexibility, Positive Attitude, Customer Service Experience, Remote Work Skills

Industry

Description

Set sail on an exciting new career path with Patrique Mercier Recruitment JP! We are looking for passionate Danish-speaking customer service representatives to support an esteemed international airline from the comfort of Greece. In this remote role, you will leverage your language skills to assist customers with their inquiries and provide outstanding service, all while enjoying the stunning scenery and culture of Greece. If you have a love for travel and customer service, this is an ideal opportunity to combine both while working with a globally recognized airline! Responsibilities Provide exceptional customer support to Danish-speaking clients via phone, email, and chat. Assist with inquiries related to flight bookings, cancellations, changes, and general travel information. Resolve customer issues promptly and professionally to guarantee a positive customer experience. Maintain comprehensive knowledge of airline policies and procedures to aid customers effectively. Document all interactions thoroughly in the company’s CRM system for accurate records. Collaborate with team members to improve service delivery and customer satisfaction. Participate in ongoing training programs to refine skills and enhance service quality. Fluent in Danish, both written and spoken; proficiency in English is required. Outstanding communication and interpersonal skills with a strong emphasis on customer satisfaction. Ability to work independently in a remote environment and manage time effectively. Strong problem-solving abilities and a proactive approach to customer issues. Previous experience in customer service, preferably in the travel or airline industry, is a plus. Familiarity with CRM software and customer support tools. A positive attitude, flexibility, and a passion for helping others are essential. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )

Responsibilities

Provide exceptional customer support to Danish-speaking clients via phone, email, and chat. Assist with inquiries related to flight bookings, cancellations, changes, and general travel information.