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Danish Speaking Customer Service for Online Marketplace -Remote in Greece at Patrique Mercier Recruitment

, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency in Danish, Fluency in English, Customer Service, E-commerce, Communication Skills, Interpersonal Skills, Problem-solving Skills, Detail-oriented, Organizational Skills, Customer Service Software, Microsoft Office, Fast-paced Environment

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment FR is thrilled to offer a remote position for a Danish Speaking Customer Service Representative for a leading Online Marketplace. This role is ideal for individuals based in Greece who are passionate about e-commerce and committed to providing exceptional service to Danish-speaking customers from the comfort of their home. Responsibilities Deliver outstanding customer service to Danish-speaking clients via phone, email, and chat on various inquiries regarding products and orders. Assist customers with navigating the online marketplace, ensuring a seamless shopping experience. Handle product inquiries, order modifications, and returns while ensuring customer satisfaction. Address customer complaints and provide effective solutions in a timely manner. Collaborate with different departments to resolve issues and enhance service delivery. Stay informed about ongoing promotions, product offerings, and platform features to assist customers accurately. Document all customer interactions and feedback for continuous improvement purposes. Fluency in Danish and English, both written and spoken. Experience in customer service, especially in the e-commerce or online retail sector, is preferred. Excellent communication and interpersonal skills. Strong problem-solving skills and ability to thrive in a fast-paced environment. Proficiency in customer service software and Microsoft Office applications. Detail-oriented with exceptional organizational skills. Willingness to work flexible hours as needed. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package ( flight, transfer and hotel ) Free Greek Lessons, discounts and other perks

Responsibilities

The representative will deliver outstanding customer service to Danish-speaking clients through various channels and assist customers with navigating the online marketplace. They will handle inquiries, modifications, and complaints while ensuring customer satisfaction.