Danish-speaking Customer Support Agent - iGaming Company in Malta at Next Job Abroad

Hamburg, , Germany -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Danish, English, Customer Service, Live Chat, Email, Phone Support, Problem-solving, Multitasking, Adaptability, Motivation, Computer Literacy, CRM Systems

Industry

Human Resources Services

Description

Start your next adventure under the Maltese sun Imagine living on a beautiful Mediterranean island where every weekend feels like a mini holiday — surrounded by turquoise water, lively restaurants, and over 300 days of sunshine a year. Malta isn’t just a place to work — it’s a lifestyle. With its international community, vibrant culture, and laid-back coastal vibe, it’s no wonder so many people come here for a job and end up calling it home. About the role Our client, one of the world’s most loved online gambling brands, is on the lookout for Danish-speaking Customer Service Advisors who thrive in a fast-paced environment and enjoy turning every customer interaction into a positive experience. You’ll be the friendly voice and helping hand for customers worldwide — assisting with betting, payments, and account queries via Live Chat, email, and phone. Your role will be all about providing solutions, guidance, and a world-class experience every time. This is a full-time position for someone adaptable, motivated, and ready to work in sync with the sporting calendar. Expect a varied schedule — evenings, weekends, and public holidays — but also the satisfaction of being part of something exciting and dynamic. What we’re looking for Native or fluent Danish, plus solid English communication skills (both written and verbal) A passion for delivering exceptional customer service Calmness under pressure and the ability to multitask like a pro Problem-solving initiative and eagerness to take ownership Openness to feedback and personal development Strong computer literacy (experience with CRM systems is a plus) Previous experience in a fast-paced customer service environment is beneficial What’s in it for you? Aside from a competitive base salary, our client offers an impressive range of perks designed to make your life in Malta even better: Performance bonus and career development opportunities Free gym access Comprehensive private health insurance Healthy office snacks to keep you energised Your birthday off — because celebrations matter! Regular social events and team activities to help you build lasting friendships on the island

Responsibilities

The role involves acting as the primary contact for customers of a major online gambling brand, assisting with inquiries related to betting, payments, and accounts via multiple communication channels. The core focus is on providing solutions and ensuring a world-class customer experience.