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Danish Speaking Technical Support for Customers - Remote in Greece at GLP Transit

, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Danish, Fluency In English, Technical Skills, Troubleshooting, Communication Skills, Customer Service Skills, Fast Learner, Adaptability, Team Player, Passion For Helping Customers

Industry

Description

Join Patrique Mercier Recruitment JP as a Danish Speaking Technical Support Specialist, working remotely from the beautiful surroundings of Greece! This exciting role offers you the flexibility of remote work while providing top-notch technical assistance to customers. You will support Danish-speaking clients with their inquiries regarding innovative technology products and services. By joining our dynamic team, you'll be able to enhance your technical skills in a friendly and supportive environment, all while enjoying the stunning Greek landscape. Responsibilities Deliver high-quality technical support to Danish-speaking customers via phone, email, and chat. Diagnose and resolve technical issues related to the company's products and services effectively. Document all customer interactions and technical problems accurately in the CRM system. Collaborate with internal teams to escalate and resolve complex technical issues. Participate in ongoing training to improve product knowledge and support capabilities. Provide constructive feedback to enhance customer service processes and experiences. Support the onboarding and training of new employees as needed. Fluency in Danish and English, both written and spoken. Strong technical skills and the capability to troubleshoot effectively. Excellent communication and customer service skills. Previous experience in technical support or a related field is beneficial but not mandatory. A fast learner who is able to adapt to new technologies and processes. A collaborative team player with a genuine passion for helping customers. Ability to work remotely and manage time efficiently. Private Health Insurance Training & Development Performance Bonus Fully Paid Training Great Salary Fully Paid Relocation Package ( flight, transfer and hotel )

Responsibilities

Deliver high-quality technical support to Danish-speaking customers through various communication channels. Diagnose and resolve technical issues while documenting interactions accurately in the CRM system.