Description
ICF is currently seeking a Data Access Project Manager as part of the leadership team for Program Support Services (PSS) for the Office of Child Support Enforcement (OCSE). As the Data Access Manager, you will apply your knowledge and experience in Title IV-D of the Social Security Act to support project execution on a national project in a federal consulting environment. The purpose of this project is to assist the OCSE in enabling state and tribal child support agencies to better comply with federal law and improve enforcement and service delivery through program and IT management, technical support, training/communications, and data access services. As the Data Access Manager, you will be the liaison between current and prospective users of FPLS data to facilitate all aspects of the data match process. The Data Access Manager connects users to FPLS data through reporting, legislative analysis, program outreach, technical assistance, and organizational support.

Key Responsibilities:

• Manage and oversee the data access and data matching processes, ensuring compliance with all relevant agreements and regulations.
• Facilitate the data match process, provide information to requesting entities, perform follow-ups, and track all information related to matches.
• Collect and report performance data from each partner as stated in their matching agreement through the monthly Partner Performance Data Report.
• Provide training, technical assistance, and problem resolution for partners, ensuring all activities are captured in the Monthly Status Report.
• Track all Data Access agreements and documents using tools like Confluence to monitor all matching activities.
• Collaborate with internal teams to prepare security addenda, collect performance data from partners, and maintain Standard Operating Procedures and user guides for Data Access Child Support Portal users.
• Manage a team to support Data Access for all stakeholders

Basic Qualifications:

• M.S. or B.S. Required
• For M.S. a minimum of 6 years’ relevant child support services and enforcement experience
• For B.S. a minimum of 8 years’ relevant child support services and enforcement experience
• 3 to 5 years of experience with access of sensitive data; reporting; sharing across stakeholders including other federal programs and agencies, technical support; and critical project management skills.
• Minimum of 5 years in a leadership position
• Ability to travel up to 10% of the time
• Eligible to complete the HHS background verification process at the Public Trust clearance level

Preferred Skills/Experience:

• Experience with OCSE data requirements and child support enforcement tools.
• Experience with federal data access and matching programs.
• In-depth knowledge of Title IV-D of the Social Security Act, which governs child support enforcement.

Professional Skills:

• Strong project management skills with the ability to handle multiple tasks and deadlines.
• Excellent problem-solving and analytical skills.
• Ability to work collaboratively in a multiple contractor environment.
• Proficiency in using data management and collaboration tools such as Confluence and JIRA.
• Strong organizational skills with the ability to maintain detailed records and documentation.
• Ability to provide clear and concise training and technical assistance.
• Strong interpersonal skills with the ability to build and maintain relationships with partners and stakeholders.
• Ability to adapt to changing regulations and requirements.
• High level of integrity and commitment to maintaining data security and privacy.
• Proactive approach to identifying and mitigating risks.
• Knowledge of OCSE data requirements and child support enforcement tools.
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint.

Indeed

• Manage and oversee the data access and data matching processes, ensuring compliance with all relevant agreements and regulations.
• Facilitate the data match process, provide information to requesting entities, perform follow-ups, and track all information related to matches.
• Collect and report performance data from each partner as stated in their matching agreement through the monthly Partner Performance Data Report.
• Provide training, technical assistance, and problem resolution for partners, ensuring all activities are captured in the Monthly Status Report.
• Track all Data Access agreements and documents using tools like Confluence to monitor all matching activities.
• Collaborate with internal teams to prepare security addenda, collect performance data from partners, and maintain Standard Operating Procedures and user guides for Data Access Child Support Portal users.
• Manage a team to support Data Access for all stakeholder