Data Acquisition Back-Office Specialist at NielsenIQ

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data acquisition, Back-office operations, Service level agreements, Key performance indicators, Standard operating procedures, MS Office, Attention to detail, Organizational skills, Communication, Process improvement, Cross-border collaboration, Data protection, Analytical skills

Industry

Software Development

Description

Job Description The Data Acquisition Back-Office Specialist will be part of the core operations team responsible for delivering high-quality, standardized back-office services to multiple Western European markets. This role will execute day-to-day activities in accordance with established processes, service level agreements, and corporate standards, ensuring accuracy, timeliness, and efficiency in all tasks. Working in close coordination with the Western Europe Regional Back Office Leader, other Data Acquisition back office team members, and Data Acquisition delivery leaders in the countries, Data Acquisition CoE and Transformation teams, the Hub Executive will play a key role in maintaining smooth service delivery, identifying improvement opportunities, and ensuring a positive customer/stakeholder/vendor experience across supported countries. Key Responsibilities Execute back-office processes and transactions according to Standard Operating Procedures (SOPs) and defined timelines. Deliver high-quality, accurate, and timely outputs to internal stakeholders in supported markets. Adhere to agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Flag any deviations, inefficiencies, or recurring issues to the Hub Manager for resolution and improvement. Act as a day-to-day operational contact for Data Acquisition teams, vendors, commercial and operational teams in local markets, responding to queries and providing updates on requests. Collaborate with colleagues across different functions and countries to ensure smooth end-to-end process completion. Ensure compliance with relevant legal, financial, and data protection regulations for each supported country. Participate in process improvement initiatives, contributing ideas to increase efficiency and quality. Support testing and rollout of new tools, systems, and workflows as part of Data Acquisition back office enhancements. Requirements Bachelor’s degree or relevant vocational qualification (business administration, operations, finance, or related fields preferred). Experience in back-office, shared services, or administrative operations (multi-country experience is a plus) Experience working in a multicultural, cross-border environment. Good working knowledge of MS Office. Strong attention to detail and commitment to accuracy. Good organisational skills with the ability to prioritise and manage multiple tasks. Effective communication skills in English (additional European languages are a strong advantage). Ability to work collaboratively in a team-oriented environment. Proactive mindset with willingness to learn and adapt to changing requirements. We offer: Food vouchers € 62 Additional Medical Insurance, incl Prophylactics, Outpatient care, Inpatient care, еxpenses for medications and medical products Life Insurance Multisport card (self-funded by the employee) A Hybrid model of working: 3 days of the week you work from home (home office), 2 days from the office. Additional paid leave of 3 days in case of no overdue leave days from previous year Free access to LinkedIn Learning platform In addition: Working in an international organization, once you become a specialist in your field, you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us! Stable employment in a dynamic and international environment with an established position on the market. Volunteer time off (Global Volunteer Day) Free Employee Assistance Program (EAP) – confidential counselling for emotional well-being Office located close to the city center, easily accessible by public transportation All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion Career Site Team: Operations

Responsibilities

The specialist will execute back-office processes and transactions according to standard operating procedures while ensuring high-quality, timely outputs for internal stakeholders. They will also act as a primary operational contact for local teams and contribute to process improvement initiatives and system testing.